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Compare Sage CRM vs. Kapdesk

Finding the most effective CRM Software product is all about assessing various solutions and identifying the top application for your specific needs. Our exclusive process will give you a brief look at the general rating of Kapdesk and Sage CRM. For total quality and performance, Kapdesk scored 8.0, while Sage CRM scored 8.3. On the other hand, for user satisfaction, Kapdesk earned 100%, while Sage CRM earned N/A%. Below it's also possible to look at their functionalities, terms, plans, etc. to see which software will be more appropriate for your needs. One critical aspect to assess is if the application allows you to enable/disable limitations on different types of users to secure any critical corporate data. Right now, the top products in our Help Desk Software category are: Freshdesk, Zendesk, Samanage.
Software

Sage CRM

VS

Kapdesk

VS

Sage CRM screenshot Kapdesk screenshot
Pricing Page

Total Score

Our Score

8.3 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

100% ?

Pricing

Pricing

by quote

by quote

Pricing Model

Pricing Model

Quote-based Quote-based
Detailed Review

Detailed Review

Overview

Overview

Sage CRM is a robust, comprehensive customer relationship management platform that provides your business with insights that drive your enterprise forward.
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Useful Links
Supported Integrations

Supported Integrations

Sage CRM integrates with the following business systems and applications:

  • MailChimp
  • Procore
  • Campaign Monitor
  • FileHold DMS
  • Handshake
  • Evolve IP Phone System
  • Salesfusion
  • ForceManager
  • Maxemail
  • Odyssee Sales
  • GoCardless
  • Gem Accounts
  • Esker
  • CloudCall Click
  • Praxedo
  • i-snapshot
  • eBridge Connections Accounting

Kapdesk is designed to integrate with a wide range of popular CRM systems.

Features

Features

Sage CRM FEATURES

  • CRM/Marketing Automation
  • Customer Care
  • Salesforce Automation
  • Project Management
  • Budgeting, Planning, & Forecasting
  • Social CRM

Kapdesk FEATURES

  • Multi Channel Support
  • Ticketing
  • Team Inbox
  • Automated Responses
  • Escalation Matrix
  • Reports and Analytics
  • Self Service Portal
  • Feedback and Survey
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Languages Supported

Languages Supported

English, Germany, Spain, France, Dutch English, India
Available Support

Available Support

Phone
Ticket Training
Phone Live Support
Ticket
Prominent Clients

Prominent Clients

Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Pricing Page

Pricing Page

Learn more about Sage CRM pricing Learn more about Kapdesk pricing
Vendor's Address

Vendor's Address

North Park
Newcastle upon Tyne NE13 9AA
UK
Adjetter Media Network Pvt. Ltd.
#25, Vruddhi Complex,
6th Cross, Leela Palace Road,
Next To Sri Ayyappa Temple,
Kodihalli, Bangalore – 560008
India
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Info

Pricing Info

Sage CRM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for a quote tailored specifically to meet the needs of your business.

Kapdesk offers quote-based enterprise pricing. Contact them now to request for more pricing information and other product details.

Company Email

Company Email

sagecrmteam@sage.com sales@kapturecrm.com
Contact No.

Contact No.

+1-866-530-7243 +91-789-988-7755
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No CRM Software will manate to cover all the needs of a company. Even though core functionalities of Kapdesk and Sage CRM are obviously a priority you should also thoroughly analyze the integrations supported by every service. In many cases you will already be making use of some other SaaS software in your company and it’s definitely wiser to select software that integrate well with each other. That way you can ensure a reliable transfer of data between your teams and apps, which can really reduce time wasted on migrating between one app and the other.