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Compare JitBit HelpDesk vs zigihub CRM

What is better JitBit HelpDesk or zigihub CRM? To ensure that you acquire the most effective and productive CRM Software for your enterprise, you should compare products available on the market. For instance, here you can match JitBit HelpDesk’s overall score of 9.2 against zigihub CRM’s score of 8.0. You may also examine their general user satisfaction: JitBit HelpDesk (100%) vs. zigihub CRM (N/A%).

In addition, you can review their strengths and weaknesses feature by feature, including their offered terms and prices. By comparing products you are improving your chances to pick the right software for your company. It’s clear you should know your unique needs to realize which service addresses those needs.

We are aware that not all people have the time to test a wide range of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $24

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management
  • Sales Automation
  • Contact Management
  • Mobile CRM
  • Lead Scoring
  • Sales Forecasting
  • Sales Success Tracking
  • Website Monitoring
  • Social Media Integration
  • Campaign Management
  • Event Driven Marketing
  • Email Marketing
  • Customer Profiling
  • Recommendation Engine
  • Micro-Segmentation
  • Recommendation Engine
  • Statistical Lead Scoring
  • Customer Churn Prediction
  • Sales Forecasting
  • Sales Success Modeling
  • Customer Lifecycle Marketing
  • Predictive Analytics
  • Data Warehousing and BI

Pricing Info

zigihub CRM offers the folllowing SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Free

  • Max of 5 Users
  • 1,000 Leads and Contacts
  • Deal Management
  • Contact Management
  • Account Management
  • Calendar / Activities
  • Task Management
  • Timeline
  • 10 Custom Fields
  • Mobile CRM
  • Reports & Dashboards
  • Role-Based Permissions
  • 2 Role Management
  • Master Data Management
  • Data Governance

Standard – $24/user/month billed annually or $32 month-to-month

  • All Free features
  • 10,000 Leads and Contacts
  • 40 Custom Fields
  • 4 Role Management
  • Email Integration
  • 20 Custom Reports
  • Interaction Management
  • Bulk Import
  • Bulk Export

Professional – $48/user/month billed annually or $64 month-to-month

  • All Standard features
  • 25,000 Leads and Contacts
  • 60 Custom Fields
  • 10 Role Management
  • Unlimited Custom Reports
  • Sales Quota Setup
  • Bulk Email List Builder
  • Lead 360° Score
  • Deal 360° Score
  • Sales Forecasting
  • Marketing Asset Utilization Analytics

Enterprize – $78/user/month billed annually or $104 month-to-month

  • All Professional features
  • 50,000 Leads and Contacts
  • 200 Custom Fields
  • Unlimited Role Management
  • Lead 720° Score
  • Deal 720° Score
  • Sales Team Success Analytics
  • Custom Predictive Analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

zigihub is world's first integrated and intelligent revenue acceleration platform covering the entire spectrum of CRM, Sales force management, Campaign management, Event Driven Marketing etc.

Company Email

sales@zigihub.com

Contact No.

Company's Address

zigihub CRM
606 Wersler lane
Malvern, Pennsylvania 19355

You don’t want exclusively a wide range of useful tools and adjustable pricing packages from a credible CRM Software. Almost as essential as core features is a quality customer support. You want to guarantee that when you have any questions about JitBit HelpDesk or zigihub CRM, or you run into a problem, or perhaps you’ll want to request a specific update or feature beneficial to your team you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can profit from personal training or at the very least a knowledge base you can use.

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