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Compare JitBit HelpDesk vs Wooster

What is better JitBit HelpDesk or Wooster? Getting the most effective CRM Software for your firm is essential to growing your company’s effectiveness. In our platform, it is simple to evaluate a wide range of solutions to see which one is the right software for your requirements. Here you can match JitBit HelpDesk vs. Wooster and look at their overall scores (9.2 vs. 8.0, respectively) and user satisfaction rating (100% vs. N/A%, respectively).

Additionally, you can browse the specifics of prices, terms, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that allows you to change the features and subscription plan to match your business growth or lack of it.

Right now, the top services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  On-Premise HelpDesk Ticketing System Pricing:Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

 

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab
  • Basecamp

 

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Pipeline Organization
  • Workflow Automation
  • Call Management
  • Email Synch
  • Payment Collection
  • Team Activity Tracking

Pricing Info

Wooster offers a simple basic/enterprise pricing scheme.

Wooster – $15/user/month or $10/user/month (Annual Billing)

  • Unlimited Accounts
  • Unlimited Deals
  • Unlimited Contact Storage
  • Team performance tracking and stats
  • Customizable account and deal pipelines
  • Built-in payment processing
  • Daily task priority automation
  • In-app voice calling, voicemail, and call recording
  • Lead list importing and exporting
  • Calendar and event management
  • Live chat and email support
  • Incoming and outgoing email sync
  • Detailed activity history logs
  • Document uploading and storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Wooster integrates with the following business systems and applications:

  • Gmail
  • Stripe
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wooster is a feature-rich CRM software built to meet the needs and specifications of modern business poised for growth.

Company Email

hello@wooster.io

Contact No.

Company's Address

Wooster
New York City, New York
USA

No CRM Software will be perfect enough to cover all the needs of a specific team. While main features of JitBit HelpDesk and Wooster are obviously a priority you should also thoroughly study the integrations offered by every software. Very often your team will already be working with some other SaaS software in your company and it’s definitely better to go with software that integrate well with each other. With that approach you will be able to be certain of an effortless transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one software and the next.

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