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Compare JitBit HelpDesk vs OnePageCRM

What is better JitBit HelpDesk or OnePageCRM? You have such a huge number of CRM Software options in today’s state of that industry that deciding on the best product may be confusing. On our comparison page, it is simple to review the tool, pricing conditions, available plans, and more details of JitBit HelpDesk and OnePageCRM.

You can also evaluate their score (9.2 for JitBit HelpDesk vs. 8.9 for OnePageCRM) and user satisfaction level (100% for JitBit HelpDesk vs. 99% for OnePageCRM). The scores and ratings give you a solid idea how both these software products perform. In addition, make sure if the solution can integrate with the company’s current business apps to ensure greater productivity.

We are aware that not all businesses have enough time to scrutinize dozens of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Salesforce Essentials, Freshdesk.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $11

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Action Stream
  • Sales Management
  • Sales Collaboration
  • Sales Forecasting
  • Segmentation
  • Contact Management
  • Lead Capture
  • Activity Reporting
  • Mobile Apps
  • Integrations
  • Getting Things Done (GTD)-based Design

Pricing Info

OnePage CRM offers a very simple and straightforward pricing model. The service costs $12/user/month or $11/user/per month (with 1 month free) if purchased for one year.

  • Unlimited notes, deals & contacts
  • 1 Gb file storage
  • Sales pipeline, marketing & activity reports
  • Custom sales process
  • Android & iOS mobile apps
  • Quality customer support & training
  • Integrations

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The UPS Store, Cisco, Bucky Box, Enterprise Ireland, Von Bismark

Integrations

Lead Generation:

  • Wufoo Web Forms
  • Mailchimp Web Forms
  • Outlook Lead Clipper
  • Unbounce Landing Pages

Communication:

  • MailChimp Email Campaigns
  • Skype Telephony
  • Help Scout Help Desk

Financial:

  • Xero Accounting

Others:

  • Evernote Notes
  • PieSync Google Contact Sync
  • Zapier Automated Workflows

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An action-oriented CRM solution that streamlines sales workflows and help sales teams easily convert leads to customers.

Company Email

support@onepagecrm.com

Contact No.

Company's Address

Unit 5, Business Innovation, Upper Newcastle, Galway, Ireland

You don’t want just a broad range of functionalities and adjustable pricing from a well-known CRM Software. Almost as important as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about JitBit HelpDesk or OnePageCRM, or you face some problems, or maybe you’ll need to request a specific change or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to benefit from individual training or at the very least an FAQ you can use.

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