What is better JitBit HelpDesk or CRMdesk? The best Help Desk Software is a solution that can address your company’s unique needs. It’s easy to find which solution works really with your company if you review different products before you decide which one is the best.
For instance, JitBit HelpDesk and CRMdesk are scored at 9.2 and 8.0, respectively, for general quality and performance. Likewise, JitBit HelpDesk and CRMdesk have a user satisfaction rating of 100% and N/A%, respectively, which suggests the general response they get from customers. Better yet, get in touch with an existing customer of the software and solicit their opinion concerning the application in question.
As of now, the leading solutions in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Integrations
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
In case you continue having doubts about which app will work best for your business it might be a good idea to check out each service’s social metrics. These metrics are frequently a way to see how popular each solution is and how wide is its online presence.For instance, if you analyze JitBit HelpDesk LinkedIn profile you’ll see that they are followed by 81 users. In case of CRMdesk the amount of followers on their LinkedIn page is 0.
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