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Compare iZooto vs Roadmunk

What is better iZooto or RoadMunk? It’s easy to our scoring system to give you a general idea which Marketing Software product is more suitable for your business. For overall product quality, iZooto received 8.0 points, while RoadMunk gained 9.1 points.

At the same time, for user satisfaction, iZooto scored 100%, while RoadMunk scored 100%. Details about their characteristics, tools, supported platforms, customer service, etc. are provided below to help you get a more versatile comparison. Don’t forget to choose only the functions that you need to avoid wasting cash for features which are redundant.

In the event you would like to quickly identify the best Customer Experience Management Software according to our review team we recommend you try out the following products: Qualtrics CX, Zendesk, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Platform Communication
  • Personalized Communication
  • In-Depth Analysis
  • Easy Integration
  • APIs
  • Audience Segmentation
  • Detailed dashboard and reporting
  • Schedule your notification

Pricing Info

iZooto offers the following SMB and enterprise pricing plans:

Basic – Starts Free for 10K Subscribers

  • 1 Website Property
  • Unlimited Notifications
  • 100000 API calls
  • Notifications expiry
  • Email support

Professional – starts at $99/month for 10K Subscribers

  • All features of Basic Plan +
  • 3 Website Properties
  • Unlimited Notifications
  • 100000 API calls
  • Rich notifications with Expiry
  • Scheduled campaign push
  • Segmentation with audience builder
  • Subscriber profiling
  • Click-through-optimizer

Business – starts at $149/month for 10K Subscribers

  • All features of Professional Plan +
  • 5 Website Properties
  • Unlimited Notifications
  • 100000 API calls
  • Migration-Friendly
  • Custom branding
  • RSS-to-Push
  • Multi-language Notifications
  • Churn Analysis
  • A/B testing (Coming Soon)
  • Triggered campaign push (coming soon)
  • Email and Phone support

Enterprise – Custom Enterprise Pricing

  • All features
  • Custom Branding
  • Unlimited Websites
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American Swan, AHA Taxis, Mahindra, Fresh Menu

Integrations

iZooto integrates with the following systems and applications:

  • Wordpress
  • Shopify
  • Joomla
  • Magento
  • .NET
  • Wix
  • Google Tag Manager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An audience re-engagement tool that drives higher conversions, order fulfillment, and user callback exponentially. IT allows you to send Push Messages to customers on Mobile & Desktop, without any App.

Company Email

mani@izooto.com

Contact No.

Company's Address

D-87, Sector-2
Noida, Uttar Pradesh-201301
India

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ready to Use Templates
  • Data Imports
  • Quick Create and Launch
  • Private Cloud
  • CSV Import
  • Collaboration Options
  • Filters
  • Commenting
  • File Permissions
  • Sharing Options
  • Milestone Setting
  • Task Prioritization
  • Stakeholder Feedbacks
  • Multiple Views
  • Branding
  • URL Export
  • Printing Options
  • Two Way Jira Sync

Pricing Info

Roadmunk offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Starter Plan – $19 per month (billed annually)

  • Unlimited Roadmaps
  • Unlimited filters
  • Unlimited Views
  • Import/export from CSV
  • Fuzzy Time
  • Milestones
  • Publish to URL
  • Activity Feed
  • Sign in with Google Login
  • Key Dates
  • File Attachments  – 1 GB/account
  • Support – In-app

Business Plan – $49 per month (billed annually)

  • Sharing & Permissions
  • Commenting & Notifications
  • JIRA Integration
  • Custom Color Palettes
  • Master Roadmapping
  • Export to PNG, HTML & PPT
  • Print to A4, Legal & Letter
  • Notifications
  • Auto-Publish on Schedule
  • Unlimited roadmaps
  • Unlimited views
  • Unlimited filters
  • Import/export from CSV
  • Fuzzy Time
  • Milestones
  • Publish to URL
  • Activity Feed
  • Sign in with Google Login
  • Key Dates
  • File Attachments  – 5 GB/account
  • Support – In-app & email
  • Reviewer Seats – $5 per user/month

Professional Plan – $99 per month (billed annually)

  • Single Sign-On (SSO) Integration
  • Designated CSM
  • Complimentary training & support
  • Auto-Publish in Realtime
  • Sharing & Permissions
  • Commenting & Notifications
  • JIRA Integration
  • Custom Color Palettes
  • Master Roadmapping
  • Export to PNG, HTML & PPT
  • Print to A4, Legal & Letter
  • Notifications
  • Auto-Publish on Schedule
  • Unlimited roadmaps
  • Unlimited views
  • Unlimited filters
  • Import/export from CSV
  • Fuzzy Time
  • Milestones
  • Publish to URL
  • Activity Feed
  • Sign in with Google Login
  • Key Dates
  • File Attachments  – 10 GB/account
  • Support – In-app, email, phone
  • Reviewer Seats – $5 per user/month

Enterprise Plan – By quote

  • Unlimited Roadmaps
  • Filters
  • Unlimited Roadmap Views
  • Publish to URL
  • Milestones
  • Commenting
  • Printing options
  • Single Sign-On (SSO) Integration
  • Designated CSM
  • Complimentary training & support
  • Auto-Publish in Realtime
  • Sharing & Permissions
  • Commenting & Notifications
  • JIRA Integration
  • Custom Color Palettes
  • Master Roadmapping
  • Export to PNG, HTML & PPT
  • Print to A4, Legal & Letter
  • Notifications
  • Auto-Publish on Schedule
  • Unlimited roadmaps
  • Unlimited views
  • Unlimited filters
  • Import/export from CSV
  • Fuzzy Time
  • Milestones
  • Publish to URL
  • Activity Feed
  • Sign in with Google Login
  • Key Dates
  • File Attachments  – 10 GB/account
  • Support – In-app, email, phone
  • Reviewer Seats – $5 per user/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Amazon, Citibank, Slack

Integrations

Roadmunk integrates with the following business systems and applications:

  • JIRA
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Roadmunk is a roadmap application for product management and marketing teams that helps them manage their product launch campaigns.

Company Email

support@roadmunk.com

Contact No.

Company's Address

130 Spadina Ave., Suite 500
Toronto, ON, M5V 2L4
Canada

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

Name
Comparision

No Marketing Software will be able to cater to all the needs of a company. While core functionalities of iZooto and RoadMunk are obviously a priority you should also carefully analyze the integrations provided by a given software. Very often you will already be using other types of B2B software in your company and it’s always better to opt for software that integrate well with each other. If you do that you can be certain of an effortless exchange of data between your teams and software used, which can considerably reduce time devoted to migrating between one solution and the next.

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