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Compare iZooto vs LiveHive

What is better iZooto or LiveHive? With a wide range of functionalities, pricing, terms, and more to check, choosing the right Sales Software for your company is tricky.

However by using our system, it's easy to match the features of iZooto and LiveHive including their general score, respectively as: 8.0 and 8.0 for overall score and 100% and 100% for user satisfaction. You can also evaluate them feature by feature and see which program is a more suitable fit for your enterprise. Keep in mind to ask for a demo first before opting in for a plan to see how the solution performs in real setting.

We did our best to review all popular Customer Experience Management Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Platform Communication
  • Personalized Communication
  • In-Depth Analysis
  • Easy Integration
  • APIs
  • Audience Segmentation
  • Detailed dashboard and reporting
  • Schedule your notification

Pricing Info

iZooto offers the following SMB and enterprise pricing plans:

Basic – Starts Free for 10K Subscribers

  • 1 Website Property
  • Unlimited Notifications
  • 100000 API calls
  • Notifications expiry
  • Email support

Professional – starts at $99/month for 10K Subscribers

  • All features of Basic Plan +
  • 3 Website Properties
  • Unlimited Notifications
  • 100000 API calls
  • Rich notifications with Expiry
  • Scheduled campaign push
  • Segmentation with audience builder
  • Subscriber profiling
  • Click-through-optimizer

Business – starts at $149/month for 10K Subscribers

  • All features of Professional Plan +
  • 5 Website Properties
  • Unlimited Notifications
  • 100000 API calls
  • Migration-Friendly
  • Custom branding
  • RSS-to-Push
  • Multi-language Notifications
  • Churn Analysis
  • A/B testing (Coming Soon)
  • Triggered campaign push (coming soon)
  • Email and Phone support

Enterprise – Custom Enterprise Pricing

  • All features
  • Custom Branding
  • Unlimited Websites
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American Swan, AHA Taxis, Mahindra, Fresh Menu

Integrations

iZooto integrates with the following systems and applications:

  • Wordpress
  • Shopify
  • Joomla
  • Magento
  • .NET
  • Wix
  • Google Tag Manager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An audience re-engagement tool that drives higher conversions, order fulfillment, and user callback exponentially. IT allows you to send Push Messages to customers on Mobile & Desktop, without any App.

Company Email

mani@izooto.com

Contact No.

Company's Address

D-87, Sector-2
Noida, Uttar Pradesh-201301
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Custom email templates
  • Deep insights on prospects’ interests
  • Email tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync’d with Salesforce
  • Follow-up effectiveness analytics
  • Free use by one agent for 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect’s interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Metrics view of prospect
  • Profiles of document recipients
  • Real-time alerts of email & document views
  • Top prospect ranking
  • Documents access control
  • Integration with Outlook & Gmail

Pricing Info

LiveHive is offered only on a by quote basis as an annual subscription model. Contact the vendor directly to get a price quote adjusted to you company needs. Exact pricing for LiveHive is based on the size of your sales team and your team’s unique needs.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Prestina Group, Infinilume, CircleBack

Integrations

LiveHive is integrated with Salesforce CRM and Act-On marketing automation system, as well as cloud content services including Box, Dropbox, Egnyte, and OneDrive. It also supports Gmail and Outlook email clients.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

LiveHive automates sales follow-up to improve buyer engagement insights that drive repeatable sales processes.

Company Email

marketing@livehive.com

Contact No.

Company's Address

226 Airport Parkway, Suite 600, San Jose, CA 95110

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

You don’t want just a wide array of functionalities and flexible pricing packages from a popular Sales Software. Almost as crucial as key features is a top-notch customer support. You want to ensure that if you have any questions about iZooto or LiveHive, or you run into a problem, or maybe you’ll want to ask for a certain update or feature useful to your team you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to benefit from individual training or at the very least an FAQ you can use.

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