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Compare iTouchVision Customer Service vs Techinline FixMe.IT

What is better iTouchVision Customer Service or Techinline FixMe.IT? If you want to get a convenient way to learn which Customer Support Software product is better, our exclusive system gives iTouchVision Customer Service a score of 7.8 and Techinline FixMe.IT a score of 8.0 for overall quality and performance. At the same time, iTouchVision Customer Service is rated at 97%, while Techinline FixMe.IT is rated 100% for their user satisfaction level.

You can also assess their product details, such as modules, tools, options, plans, prices, and much more. Find out whether the solution can customize a few of its processes to make sure it complements your own business procedures.

In case you you would like to quickly identify the top Customer Support Software according to our review team we advise you take a look at the following services: Salesforce Essentials, Salesforce Service Cloud, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Workflow & Action Engine
  • Report Rules
  • SLA
  • Email & Communication
  • Templates
  • Push Notifications
  • Auto-Distribution of Work
  • Incoming calls
  • Customer History
  • Analytics & Reporting
  • Customized Reports
  • Multi-Language
  • Personalization
  • Auto-routing and Offline Sync
  • MobileWorker
  • Cloud Security

Pricing Info

iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.

Company Email

Contact@iTouchVision.com

Contact No.

Company's Address

Unit 7031, 1 Fore St,
London EC2Y 5EJ
UK

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 2-way desktop sharing
  • Browser-based solution
  • File and clipboard transfer
  • Instant messaging chat
  • Multi-monitor support
  • Logoff/logon & switch user
  • Whiteboard tools
  • Restart in safe mode
  • Reboot & automatically reconnect
  • Perform administrative tasks

Pricing Info

  • Monthly Plan: $30
  • Annual Plan: $300

Features

  • Unlimited number of concurrent support sessions using a single seat
  • Up to 150 unattended computers per seat
  • Each seat can be used on a single computer at a given time
  • Automatically renews at the end of each purchased term

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Information not available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Company Email

sales@techinline.com

Contact No.

Company's Address

Techinline Limited, 5 Jupiter House, Calleva Park, Aldermaston Reading, Berkshire RG7 8NN, United Kingdom

No Customer Support Software will be perfect enough to cater to all the needs of a company. While core functionalities of iTouchVision Customer Service and Techinline FixMe.IT are important you should also carefully explore the integrations offered by a given product. Very often you will already be working with various kinds of SaaS software in your company and it’s much better to opt for apps that integrate well with one another. That way you can ensure an effortless transfer of information between your teams and apps, which can considerably reduce time spent on migrating between one app and the next.

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