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Compare iTouchVision Customer Service vs My Work Scheduler

What is better iTouchVision Customer Service or My Work Scheduler? With different features, pricing, details, and more to compare, finding the right Customer Support Software for your organization is tough.

However making use of our system, it's easy to match the characteristics of iTouchVision Customer Service and My Work Scheduler including their general rating, respectively as: 7.8 and 8.0 for overall score and 97% and 96% for user satisfaction. You can also evaluate them feature by feature and find out which software is a more effective fit for your company. Remember to ask for a trial version first before subscribing to get a firsthand experience how the software can benefit you in real scenarios.

Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions offered on the market, but among them these three caught our special attention: Salesforce Service Cloud, Salesforce Essentials, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Workflow & Action Engine
  • Report Rules
  • SLA
  • Email & Communication
  • Templates
  • Push Notifications
  • Auto-Distribution of Work
  • Incoming calls
  • Customer History
  • Analytics & Reporting
  • Customized Reports
  • Multi-Language
  • Personalization
  • Auto-routing and Offline Sync
  • MobileWorker
  • Cloud Security

Pricing Info

iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.

Company Email

Contact@iTouchVision.com

Contact No.

Company's Address

Unit 7031, 1 Fore St,
London EC2Y 5EJ
UK

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $9.98

Pricing Model

List of Features

  • Simplified customer scheduling
  • Calendar scheduling
  • Drag-and-drop time slots
  • Daily schedule transfer
  • Remote access
  • Email and text communication
  • Search and report
  • Customer account management
  • Simplified administration
  • Staff account management
  • Dashboard for easy access
  • Email marketing
  • Data security
  • Paperless job service
  • In-cloud deployment
  • Mobile optimization
  • Efficient customer support

Pricing Info

My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Currently. the software integrates with well with Google Maps.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

My Work Scheduler is a customizable and flexible customer scheduling platform hosted in cloud, and designed to meet the needs of professional freelancers and small businesses.

Company Email

Contact No.

Company's Address

Almost as essential as features and user support responsiveness are pricing options given by iTouchVision Customer Service and My Work Scheduler. Even though pricing should not be a deciding aspect it’s definitely a key thing to think about. You should try to find a flexible pricing plan that can be adjusted to your company size and easily scaled up when your business expands. Make sure you don’t pick pricing plans that include complex features that you won’t find useful and always try to get in touch with the vendor directly because enterprises can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of each service to spend at least some time using it. It’s a helpful experience that doesn’t need you to pay any money and offers a solid overview of what it’s like to work with iTouchVision Customer Service and My Work Scheduler.

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