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Compare iTouchVision Contact Centre vs WhatsMany

What is better iTouchVision Contact Centre or WhatsMany? Today’s corporations require the best CRM Software product to continue to be competitive. On this page we help you with buying the best product, by allowing you to evaluate iTouchVision Contact Centre and WhatsMany down to the very details of their individual offers.

You may as well check our overall scoring values, which rate the software overall quality and performance. iTouchVision Contact Centre got a 7.2 score, while WhatsMany has a score of 8.0. Likewise, you may compare their general user satisfaction rating: N/A% (iTouchVision Contact Centre) against 100% (WhatsMany). Don’t forget to select the solution that best answers your most urgent priorities, not the solution with a lot of features.

Our team put a lot of effort to prepare reviews of all popular CRM Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: HubSpot CRM, Freshsales, Salesforce CRM.

NOAWARDS
YET

SmartScore™

7.2

User Satisfaction

N/A

Pricing:

Starting from £19.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly

Pricing Info

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage

Integrations

No information available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.

Company Email

contact@iTouchVision.com

Contact No.

Company's Address

6-8 Bonhill street London, EC2A 4BX United Kingdom

Popular iTouchVision Contact Centre Alternatives

NOAWARDS
YET

SmartScore™

8.0

User Satisfaction

100%

Pricing:

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Excel Dashboard
  • WhatsApp Delivery Status
  • Personal Messages
  • No-Coding Solution

Pricing Info

WhatsMany offers two options for enterprise pricing for small businesses. If you are a medium to large enterprise, you can get in touch with sales via email for custom solutions.

Basic – $5/month

  • 500 WhatsApp Messages per Day

Pro – $9.95/month

  • 1,000 WhatsApp Messages per Day

Integrations

WhatsMany integrates with WhatsApp.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cabwalsh

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A unique CRM that is based on WhatsApp and has an Excel-like dashboard.

Company Email

info@whatsmany.com

Contact No.

Company's Address

Popular WhatsMany Alternatives

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.8

User Satisfaction

99%

Pricing:

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

It may not always be enough to just compare iTouchVision Contact Centre and WhatsMany against each other. Even though specific tools, pricing and user experience are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards won by every software. Frequently a less popular software may turn out to be a great choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that in spite of limited market popularity it’s a worthy contender to the software that dominate the market.

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