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Compare Snap Surveys vs. iTouchVision Contact Centre

Today’s companies require the best CRM Software product to continue to be competitive. On this page we help you with choosing the right service, by allowing you to examine iTouchVision Contact Centre and Snap Surveys down to the very details of their individual features. It is also possible to examine our total scoring values, which rate the software all round quality and performance. iTouchVision Contact Centre got a 7.2 score, while Snap Surveys has a score of 8.1. Likewise, you may compare their general user satisfaction rating: 100% (iTouchVision Contact Centre) against 99% (Snap Surveys). Keep in mind to choose the software that best addresses your most urgent needs, not the application with a lot of features. Our experts made sure to prepare reviews of all popular CRM Software services available on the market, but among all the ones we reviewed these three deserved our special attention: HubSpot CRM, Salesforce CRM, Freshdesk.
Comparison

Snap Surveys

VS

iTouchVision Contact Centre

VS

Snap Surveys screenshot iTouchVision Contact Centre screenshot
Pricing Details

Score

Our Score

8.1 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

99% ?

Client Experience

100% ?

Price

Price

by quote

£19.98

Price Scheme

Price Scheme

Quote-based Monthly payment
Full Review

Full Review

Product Info

Product Info

Snap Survey Software is a suite of integrated software programs for questionnaire design, publication, data collection, and analysis used across all modes of survey research.
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Easy Links
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Prominent Clients

Prominent Clients

Sky, Yale, IBM, USA Today, University of Connecticut
Languages Supported

Languages Supported

English English
Vendor Email

Vendor Email

info@snapsurveys.com contact@iTouchVision.com
Contact No.

Contact No.

603-610-8700
Customer Support

Customer Support

Phone
Ticket Training
Live Support
Ticket Training
Pricing Details

Pricing Details

Learn more about Snap Surveys pricing Learn more about iTouchVision Contact Centre pricing
Supported Integrations

Supported Integrations

No information available.

No information available.

Company's Address

Company's Address

5 Mead Court Thornbury
England BS35 3UW
United Kingdom
6-8 Bonhill street London, EC2A 4BX United Kingdom
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Plans

Available Plans

Snap Surveys’s SMB and enterprise pricing information is available only upon request. Contact the company for more details and request your free demo.

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage
Available Features

Available Features

Snap Surveys FEATURES

  • Online surveys
  • Paper surveys
  • Mobile surveys
  • Mobile and offline interviewing
  • Smart Reports
  • Survey analysis tools
  • Survey reports
  • Statistical analysis
  • Multi-language surveys
  • Respondent panels

iTouchVision Contact Centre FEATURES

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly
Product Comparisons

Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as essential as features and user support quality are pricing packages made available by iTouchVision Contact Centre and Snap Surveys. Even though pricing should not be a deciding factor it’s definitely a significant thing to consider. You should count on a flexible pricing package that can be matched with your business size and painlessly scaled up every time your company grows. Make sure you don’t select pricing plans that have additional tools that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can usually count on more affordable prices. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and offers a reliable overview of what it’s like to work with iTouchVision Contact Centre and Snap Surveys.