MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare iTouchVision Contact Centre vs Fluid Review

What is better iTouchVision Contact Centre or Fluid Review? Buying the best CRM Software for your business is key to boosting your company’s effectiveness. In our platform, you can easily evaluate different solutions to see which one is the most suitable software for your requirements. Here you can match iTouchVision Contact Centre vs.

Fluid Review and check out their overall scores (7.2 vs. 9.3, respectively) and user satisfaction rating (100% vs. 96%, respectively). It's also possible to look at the specifics of pricing, terms, plans, services, tools, and more, and decide which software offers more benefits for your business. In practice, select the software that allows you to add/remove features and pricing to complement your sales growth or lack of it.

We know that not all businesses have the time to examine dozens of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the CRM Software category are: Freshsales, Salesforce CRM, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from £19.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly

Pricing Info

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.

Company Email

contact@iTouchVision.com

Contact No.

Company's Address

6-8 Bonhill street London, EC2A 4BX United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scholarship Management
  • Audit Trails
  • Applicant Progress Tracking
  • Multilingual Support
  • Logic Based Questions and Workflows
  • Program Scalability
  • Easy to Use Form Builder
  • Real Time Reports
  • Online Review Portal
  • Award Funds Management
  • Mobile Device Compatibility
  • Custom Workflows
  • Notification Emails
  • Deadline Reminders
  • Dashboards
  • Repetitive Task Automation
  • Role-Based Access Control
  • Workflow Automation

Pricing Info

Fluid Review is a quote-priced system, meaning that companies receive enterprise pricing packages tailored to their needs and budgets. These are the plans you can choose from:

Basic Plan

  • 5 Workflow stages
  • 20 tasks
  • One Administrator
  • File Uploads
  • Integrated CRM
  • Online Application Forms
  • Review Portal
  • Reporting
  • Dashboards
  • Manual Email Reminders
  • Recommendation Letters
  • Email Support

Pro Plan

  • 20 Workflow stages
  • 100 tasks
  • 5 Administrators
  • File Uploads
  • Integrated CRM
  • Online Application Forms
  • Review Portal
  • Reporting
  • Dashboards
  • Manual Email Reminders
  • Recommendation Letters
  • Workflow Automation
  • Blind Recommendation Letters
  • Automated Reviewer Assignment
  • Applicant Matching
  • Email and Phone Support

Enterprise Plan

  • Unlimited Workflow stages
  • Unlimited tasks
  • Unlimited  Administrators
  • File Uploads
  • Integrated CRM
  • Online Application Forms
  • Reporting
  • Dashboards
  • Manual Email Reminders
  • Recommendation Letters
  • Workflow Automation
  • Blind Recommendation Letters
  • Automated Reviewer Assignment
  • Applicant Matching
  • Email and Phone Support
  • Single Sign-On
  • Multiple Languages
  • Salesforce Integration
  • SIS & SSO Integrations
  • Custom Domain

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MIT, Groupon, Cornell University

Integrations

Fluid Review integrates with the following business systems and applications:

  • Salesforce App Cloud,
  • SIS
  • SSO
  • Fluid Surveys

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Fluid Reviews brings a bunch of some great features that can enhance the speed and quality of your application approval process.

Company Email

sales@fluidreview.com

Contact No.

Company's Address

12 York Street, 2nd Floor
Ottawa, ON K1N 556
Canada

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

No CRM Software will be able to cover all the needs of a company. Even though main functionalities of iTouchVision Contact Centre and Fluid Review are important you should also thoroughly study the integrations offered by every solution. Quote frequently you will already be using some other SaaS software in your company and it’s much wiser to select software that integrate well with one another. That way you can guarantee a reliable exchange of information between your teams and services, which can really reduce time wasted on migrating between one app and the next.

Page last modified