MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare iTouchVision Contact Centre vs DeskMoz

What is better iTouchVision Contact Centre or DeskMoz? The ideal CRM Software is a product that can tackle your company’s specific requirements. It is possible to identify which choice works really with your enterprise if you assess a wider range of products before you decide which one is the best.

For example, iTouchVision Contact Centre and DeskMoz are scored at 7.2 and 8.0, respectively, for general quality and performance. Similarly, iTouchVision Contact Centre and DeskMoz have a user satisfaction rating of N/A% and N/A%, respectively, which suggests the general response they get from customers. Better yet, talk to a regular user of the software and solicit their feedback about the application in question.

We are aware that not all companies have enough time to try out a wide range of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from £19.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly

Pricing Info

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.

Company Email

contact@iTouchVision.com

Contact No.

Company's Address

6-8 Bonhill street London, EC2A 4BX United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full Website Study
  • Custom Trained Agents
  • Free Live Chat Software
  • Zapier Integration
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email & SMS
  • White Label Widget
  • Advanced Customization

Pricing Info

Deskmoz offers fives product options to suit various needs and budgets. Contact them today to know more about their enterprise pricing information.

Economy – $199/month

  • Up to 50 Chats
  • Single Website
  • 20 FAQs
  • 24×7 (350+ days) Chat Agents
  • Free Live Chat Software
  • Zapier Integration
  • Free Setup
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email & SMS
  • White Label Widget
  • Advanced Customization

Standard – $399/month

  • All Economy features
  • Up to 200 Chats
  • Unlimited FAQs
  • Full Website Study
  • Custom Trained Agents

Professional – $699/month

  • All Standard features
  • Up to 500 Chats
  • Multiple Websites (Up to 3)

Premium – $999/month

  • All Professional features
  • Up to 1000 Chats
  • Multiple Websites (Up to 5)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

EvaChic.com, PetVu.ca

Integrations

With the Zapier integration by DeskMoz, you can get all your DeskMoz data real-time copied to over 1,000 platforms, apps, and CRMs.

  • Slack
  • MailChimp
  • Google Sheets
  • Trello
  • Gmail
  • Asana
  • Facebook
  • and more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

DeskMoz provides 24x7 (350+ days) Live Chat Operators for your Website for Lead Generation & Live Chat Support.

Company Email

sales@deskmoz.com

Company's Address

DeskMoz
609, 610 Mansarovar Plaza, Mansarovar
Jaipur 302019
India

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Almost as important as features and client support responsiveness are pricing packages provided by iTouchVision Contact Centre and DeskMoz. Although pricing should not be the sole factor it’s without a doubt an important thing to consider. You should try to find a flexible pricing plan that can be adjusted to your business size and painlessly scaled up when your business develops. Be sure that you don’t select pricing plans that include additional functionalities that you won’t use and always make an effort to contact with the vendor directly because enterprises can often benefit from discounts. You should also give a chance to a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and offers a reliable overview of what it’s like to work with iTouchVision Contact Centre and DeskMoz.

Page last modified