Compare item8 vs. iTouchVision Contact Centre

With various features, pricing, terms, and more to check, finding the right CRM Software for your firm is tricky. But by working with our system, it is simple to match the characteristics of Item8 and iTouchVision Contact Centre including their general rating, respectively as: 8.4 and 7.2 for overall score and 100% and 100% for user satisfaction. You can also review them feature by feature and see which software is a more suitable fit for your enterprise. Remember to ask for a free trial first prior to getting a plan to see how the program can help you in practical situations. Our team put a lot of effort to review all popular CRM Software solutions available out there, but among them these three caught our special attention: Pipedrive, Freshdesk, HubSpot CRM.
Software

item8

VS

iTouchVision Contact Centre

VS

item8 screenshot iTouchVision Contact Centre screenshot
Pricing Details

Our Score

Our Score

8.4 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

99% ?

Client Experience

100% ?

Cost

Cost

$230

£19.98

Price Scheme

Price Scheme

Monthly payment | Quote-based Monthly payment
Detailed Review

Detailed Review

General Info

General Info

A highly-flexible CRM tool specifically targeted at advertising businesses
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Easy Links
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Available Support

Available Support

Live Support
Ticket Training
Available Languages

Available Languages

English English, China, Germany, India, Japan
Company's Address

Company's Address

Archiepiskopou Makariou III, 73. Methonis Tower
Nicosia, Cyprus 1070 Cyprus
6-8 Bonhill street London, EC2A 4BX United Kingdom
Pricing Plans

Pricing Plans

item8 offers 4 pricing plans:

Starter Plan – $230/month

  • CRM, Billing and Analytics features
  • 100,000 Conversions Included

Pro Plan – $460/month

Starter plan features, plus:

  • Dunning Management
  • Mass-Payment Orders and Custom Templates
  • 200,000 Conversions Included

Enterprise Plan – $950/month

Pro plan features, plus:

  • API and Machine Learning Anomalies Tracking
  • 500,000 Conversions Included

Custom Plan – On demand price

  • Custom set of features and conversions amount

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage
Company Email

Company Email

contact@iTouchVision.com
Popular Customers

Popular Customers

Available Features

Available Features

item8 FEATURES

  • Lead collection from Wordpress sites
  • Affiliate and advertiser contact management
  • Automatic export of affiliate and advertiser lists
  • Multiple affiliate and advertiser legal entities
  • Agreement and IO creation
  • Online storage of files in advertisers and affiliates’ profiles
  • Lead management
  • Creation of pre- and post-paid bills and invoices
  • Approval of bills and invoices before payment
  • Custom bills and invoices
  • Mass payment orders generation
  • Affiliate and advertiser balances in profiles and reports
  • Automatic inclusion of pending conversion in next bills and invoices
  • Daily email digest on offers’ performance
  • Customizable currencies, countries and documents
  • Management of user roles and permissions
  • Data syncing from HasOffers
  • Custom templates for agreements, IOs, invoices and bills
  • File attachment to any object
  • Export of anything as files

iTouchVision Contact Centre FEATURES

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly
Types of Clients

Types of Clients

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Integrations

Integrations

item8 integrates seamlessly with the following platforms:

  • HasOffers
  • Quickbooks
  • MailChimp
  • WordPress

No information available.

Phone No.

Phone No.

Pricing Details

Pricing Details

Learn more about item8 pricing Learn more about iTouchVision Contact Centre pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In case you are still having second thoughts about which solution will work best in your case it might be a sensible idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular a given app is and how extensive is its online presence. For instance Item8 Twitter profile has currently 0 followers. At the same time iTouchVision Contact Centre Twitter is followed by 179 users.