MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare IT Glue vs Jira

What is better IT Glue or Jira? To make sure you get the most efficient and productive Collaboration Software for your firm, you should compare products available on the market. For example, here you can match IT Glue’s overall score of 8.4 against Jira’s score of 9.3. You can even compare their general user satisfaction: IT Glue (94%) vs. Jira (97%).

Moreover, you can evaluate their strengths and weaknesses feature by feature, including their offered terms and prices. By comparing products you are sure that you choose the best software for your business. It’s clear you must understand your particular requirements to realize which software meets those needs.

We know that not all people have enough time to scrutinize dozens of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Document Management Software category are: Wrike, PandaDoc, eFileCabinet.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Checklists
  • Password & Process Management Vault
  • Custom SSL Branding
  • Runbooks
  • Document Automation
  • Integrations
  • Relationship Mapping
  • Domain & SSL Tracking
  • NOC & Ticket Coverage Collaboration
  • Mobile App
  • Chrome Extension
  • Document Collaboration
  • Document Upload
  • Document Flags
  • Team Engagement
  • Immutable Audit Trail with Restore
  • Version Control with Rollback
  • Access Control
  • Workflows
  • Single Sign-on
  • Team-based User Experience
  • Completion Profile
  • Import & Export
  • Template Library

Pricing Info

IT Glue offers three enterprise pricing selections. These packages’ inclusions are outlined below to help you decide the best for your organization.

Basic – $19.00/user/month

  • Unlimited Organizations
  • Unlimited Documentation
  • Unlimited Client Accounts
  • Domain & SSL Certificate Tracking
  • IT Glue Library & Asset Template
  • Access, Audit & Version Control
  • 1 Data Source
  • One-way PSA/CRM Sync
  • GlueConnect
  • Engagement
  • Checklists
  • Flags
  • GlueFiles
  • IT Glue Academy

Select – $29.00/user/month

  • All Basic Features
  • 2 Data Sources
  • Two-way PSA/CRM Sync
  • Workflows

Enterprise – $39.00/user/month

  • All Select Features
  • Unlimited Data Sources
  • Two-way PSA/CRM Sync
  • IT Glue API Access
  • Custom SSL Branding
  • Single Sign-on
  • Premier Success
  • Runbooks

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lattis Networks, Alpha Dog Systems, After Dark Technologies

Integrations

IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.

Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:

  • Cisco Meraki
  • Office 365
  • ConnectWise Manage
  • Zapier
  • Datto
  • Continuum
  • Slack
  • Tigerpaw One
  • Ninja RMM
  • DeskDirector
  • Lucidchart

For a comprehensive list of supported platforms, visit the website.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs.

Company Email

Contact No.

Company's Address

IT Glue
700 - 128 West Pender Street
Vancouver, BC V6B 1R8
Canada

Jira

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $7

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Polished user experience
  • Powerful and customizable workflows
  • Unlimited custom fields
  • Bugs and defect management
  • Seamless source and issue integration
  • Powerful search and filtering
  • Advanced reporting
  • Customizable dashboards and wallboards
  • Advanced security and administration
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud
  • Available for download

Pricing Info

Jira’s pricing plans have two options, depending on deployment and further split into number of users.

Cloud (free trial for 7 days)

  • Up to 10 users – $10 monthly flat fee
  • 11 – 100 users – $7 per user/month

Self-hosted (free trial for 30 days)

  • Server – $10  one-time payment for 10 users
  • Data Center – $12,000 per year for 500 users

For self-hosted plans, price goes up as number of users increase. You can check out the calculator that Jira provides in its pricing page.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ebay, Cisco, Adobe, Salesforce, LinkedIn, NASA

Integrations

Jira integrates with the following business systems and applications:

  • Salesforce
  • Sales Cloud
  • Zephyr
  • Zendesk
  • Gliffy
  • GitHub
  • Balsamiq
  • Atlassian Confluence
  • Service Desk
  • Gantt-Chart for Jira
  • nFeed
  • Tempo
  • EazyBI
  • Plus hundreds of other add-ons in the Atlassian Marketplace

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Jira is a project management software that is quite popular among many companies including top brands such as eBay and Cisco.

Company Email

Contact No.

Company's Address

George St. Sydney,
NSW Australia

Wrike

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Task management
  • Interactive timeline (Gantt chart)
  • Real-time newsfeed
  • Document collaboration
  • Discussions in tasks
  • iPhone and Android apps
  • Task prioritization
  • Customized reports
  • Recurrent tasks
  • Workload management
  • Time-tracking
  • Google Docs, Dropbox, Box integrations
  • Email integration

Pricing Info

Wrike software offers 5 flexible enterprise pricing plans designed to suit the varying needs and specifications of businesses, organizations, and independent professionals. A free plan for teams up to 5 users is also included. You can easily start your free trial of Wrike here.

Here are the details of all the plans:

Wrike Free Plan

The Free Package is great for a small team composed of up to 5 users, plus an unlimited number of collaborators. Other features include:

  • Managing tasks
  • Discussions in tasks
  • File sharing
  • Real-time activity stream
  • Spreadsheet view
  • iPhone/Android apps
  • Advanced email integration
  • Basic app integrations

Wrike Professional Plan – $9.80/user/month with packages of 5, 10 or 15 users (billed annually).

This plan is ideal for teams that need project planning and collaboration. Features include:

  • All features from the Free plan
  • Unlimited number of collaborators
  • Storage space from 5GB
  • Unlimited levels of hierarchy folders
  • Dynamic timeline (Gantt Chart)
  • Subtasks
  • Advanced mass actions with tasks
  • Dashboard with custom widgets and 10 shareable dashboards
  • Workload view
  • Time-tracking
  • Reports
  • Notification center
  • Advanced filters
  • MS Project, Excel, iCal, and RSS integrations

Wrike Business Plan – $24.80/user/month (billed annually)

This plan works well for teams with 5-200 users, in need of robust work management with customization and exec reporting.

  • All features from the Professional Plan
  • Custom fields & workflows
  • The ability to track anything related to your work. Customize workflow stages to fit your process.
  • Shared real-time reports with scheduled notifications
  • The powerful and easy-to-use report builder lets you visualize and share project status. Subscribe to scheduled notifications to stay on track with regular report updates and reviews.
  • Report templates
  • Use Templates to create reports in seconds. Edit or build reports from scratch using additional filters and groupings. Select column, bar or table charts.
  • Graphical analytics
  • View compelling charts and graphs about any project, folder or tag, and add them to your dashboard. Compare baseline plans to current status. Include column or bar charts in reports.
  • Resource management
  • Allocate people to tasks and projects, resolve schedule conflicts, and reorganize assignments with just a few clicks.
  • Request forms
  • Requests provide the structure and control you need for work intake so you get the right information from the start.
  • Time tracking
  • Track the time spent on a particular task and create time reports for a group of tasks at any given moment.
  • User groups & permissions
  • Group your team members (e.g. accounting, marketing, design etc.) for easier user management and control while advanced privacy settings allow you to control team activity.
  • Salesforce integration
  • Branded workspace
  • Align the look and feel of your Wrike workspace by replacing the Wrike logo with your own.
  • From 50Gb of storage space

Wrike for Marketers – $34.60/user/month (billed annually)

This plan works perfectly for marketing and creative teams with unlimited users.

  • All Business Plan features
  • Proofing & Approval
  • Review & approval of digital images and PDF documents. Get clear and actionable feedback to ensure only the right version makes it out the door.
  • Adobe® Creative Cloud® Extension
  • Keep your designers connected to their work within the tools they love
  • Tailored workspaces

Wrike Enterprise Pricing – by quote (the average price is about $35/user/month)

A flexible plan for enterprises that can support from 5 to thousands of users. This plan is ideal for teams that need customization, reporting, and advanced security. The actual pricing is influenced by factors such a number of seats, type of license (annual or monthly), premium support/implementation etc. Features that come with this plan include storage capacities starting from 100GB and special functions like Custom Calendars, Progress Reports, and Extended Security controls among others. Other features included are:

  • All Professional plan features
  • Storage space from 100GB
  • 20 shareable dashboards
  • Custom fields
  • Custom workflows
  • Critical path
  • Progress reports
  • Custom reports
  • User groups
  • Custom calendars
  • Salesforce
  • Single sign-on
  • Extended security controls
  • Folder permissions
  • Branded workspace and emails.

You can request a pricing quote from Wrike here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MTV, Hootsuite, Hilton, PayPal, Stanford University, AT&T, HTC, Adobe

Integrations

Wrike is designed to work with other applications and software to make things very easy for you and your collaborators.  Check out Wrike’s partners:

  • Gmail
  • IBM
  • DropBox
  • Google Drive
  • Apple Mail
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Project
  • Box
  • Slack
  • Salesforce,
  • And many more

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wrike is a winner of the 2018 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback.

Company Email

support@team.wrike.com

Company's Address

100 W. Evelyn Avenue, Suite 220, Mountain View, CA 94041

You shouldn’t count on exclusively a wide range of functionalities and flexible pricing plans from a well-known Collaboration Software. Almost as significant as key features is a trustworthy customer support. You want to make sure that when you have any questions about IT Glue or Jira, or you run into a problem, or perhaps you’ll need to request a certain update or functionality useful to your company you can rely on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can benefit from personal training or at the very least an FAQ you can use.

Page last modified