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Compare IT Glue vs CloudApp

What is better IT Glue or CloudApp? Comparing IT Glue and CloudApp, you can actually see which Collaboration Software product is the more suitable choice. This means that your enterprise can get the most productive and useful application. You can study the specifics, including available tools, costs, plans offered by each vendor, offer conditions, and many more

We also let you check their all round scores to know which one seems to be more beneficial for your firm. IT Glue has 8.4 points for overall quality and 94% rating for user satisfaction; while CloudApp has 7.6 points for overall quality and 83% for user satisfaction. You can also check which vendor is more reliable by sending an email inquiry to the two companies and check which company replies without delays.

Currently, the leading services in our Document Management Software category are: Wrike, PandaDoc, eFileCabinet.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Checklists
  • Password & Process Management Vault
  • Custom SSL Branding
  • Runbooks
  • Document Automation
  • Integrations
  • Relationship Mapping
  • Domain & SSL Tracking
  • NOC & Ticket Coverage Collaboration
  • Mobile App
  • Chrome Extension
  • Document Collaboration
  • Document Upload
  • Document Flags
  • Team Engagement
  • Immutable Audit Trail with Restore
  • Version Control with Rollback
  • Access Control
  • Workflows
  • Single Sign-on
  • Team-based User Experience
  • Completion Profile
  • Import & Export
  • Template Library

Pricing Info

IT Glue offers three enterprise pricing selections. These packages’ inclusions are outlined below to help you decide the best for your organization.

Basic – $19.00/user/month

  • Unlimited Organizations
  • Unlimited Documentation
  • Unlimited Client Accounts
  • Domain & SSL Certificate Tracking
  • IT Glue Library & Asset Template
  • Access, Audit & Version Control
  • 1 Data Source
  • One-way PSA/CRM Sync
  • GlueConnect
  • Engagement
  • Checklists
  • Flags
  • GlueFiles
  • IT Glue Academy

Select – $29.00/user/month

  • All Basic Features
  • 2 Data Sources
  • Two-way PSA/CRM Sync
  • Workflows

Enterprise – $39.00/user/month

  • All Select Features
  • Unlimited Data Sources
  • Two-way PSA/CRM Sync
  • IT Glue API Access
  • Custom SSL Branding
  • Single Sign-on
  • Premier Success
  • Runbooks

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lattis Networks, Alpha Dog Systems, After Dark Technologies

Integrations

IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.

Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:

  • Cisco Meraki
  • Office 365
  • ConnectWise Manage
  • Zapier
  • Datto
  • Continuum
  • Slack
  • Tigerpaw One
  • Ninja RMM
  • DeskDirector
  • Lucidchart

For a comprehensive list of supported platforms, visit the website.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs.

Company Email

Contact No.

Company's Address

IT Glue
700 - 128 West Pender Street
Vancouver, BC V6B 1R8
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE 83%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture and share images and videos
  • Video workflows
  • Annotated screenshots
  • Drag-and-drop interface
  • Secure sharing
  • Access control
  • View count
  • Analytics and insights
  • Visual search
  • White label for clients
  • Team management
  • Custom branding
  • Analytics
  • Enterprise security
  • Shared custom domain
  • Event tracking
  • Self-destruction
  • Powerful screen capture solution
  • Integrations with leading productivity apps (JIRA, Trello, Slack, Zendesk, and more)
  • CloudApp Snipping Tool
  • GIF creator feature
  • HD screen and video recordings
  • Annotated screenshots for faster feedback

Pricing Info

CloudApp offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Free Plan 

  • Individual user
  • Screenshot, annotate, record video and GIFs, share

Pro Plan – $9/month ($8/mo when billed annually)

  • Individual user
  • Customize and secure your content

Team – $10/month/user ($9/mo/user when billed annually)

  • Minimum 2 users
  • Manage content collections, add company branding

Business – $19/month/user ($17/mo/user  when billed annually)

  • Minimum 3 users
  • Advanced security & features for larger teams

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, Adobe, The New York Times

Integrations

CloudApp integrates with the following business systems and applications:

  • Zendesk
  • Jira
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Innovative software for capturing and sharing GIFs, images, videos and annotated screenshots to explain the product features in significantly less time.

Company Email

support@getcloudapp.com

Contact No.

Company's Address

548 Market St. #35577
San Francisco, CA 94104
USA

Wrike

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Task management
  • Interactive timeline (Gantt chart)
  • Real-time newsfeed
  • Document collaboration
  • Discussions in tasks
  • iPhone and Android apps
  • Task prioritization
  • Customized reports
  • Recurrent tasks
  • Workload management
  • Time-tracking
  • Google Docs, Dropbox, Box integrations
  • Email integration

Pricing Info

Wrike software offers 5 flexible enterprise pricing plans designed to suit the varying needs and specifications of businesses, organizations, and independent professionals. A free plan for teams up to 5 users is also included. You can easily start your free trial of Wrike here.

Here are the details of all the plans:

Wrike Free Plan

The Free Package is great for a small team composed of up to 5 users, plus an unlimited number of collaborators. Other features include:

  • Managing tasks
  • Discussions in tasks
  • File sharing
  • Real-time activity stream
  • Spreadsheet view
  • iPhone/Android apps
  • Advanced email integration
  • Basic app integrations

Wrike Professional Plan – $9.80/user/month with packages of 5, 10 or 15 users (billed annually).

This plan is ideal for teams that need project planning and collaboration. Features include:

  • All features from the Free plan
  • Unlimited number of collaborators
  • Storage space from 5GB
  • Unlimited levels of hierarchy folders
  • Dynamic timeline (Gantt Chart)
  • Subtasks
  • Advanced mass actions with tasks
  • Dashboard with custom widgets and 10 shareable dashboards
  • Workload view
  • Time-tracking
  • Reports
  • Notification center
  • Advanced filters
  • MS Project, Excel, iCal, and RSS integrations

Wrike Business Plan – $24.80/user/month (billed annually)

This plan works well for teams with 5-200 users, in need of robust work management with customization and exec reporting.

  • All features from the Professional Plan
  • Custom fields & workflows
  • The ability to track anything related to your work. Customize workflow stages to fit your process.
  • Shared real-time reports with scheduled notifications
  • The powerful and easy-to-use report builder lets you visualize and share project status. Subscribe to scheduled notifications to stay on track with regular report updates and reviews.
  • Report templates
  • Use Templates to create reports in seconds. Edit or build reports from scratch using additional filters and groupings. Select column, bar or table charts.
  • Graphical analytics
  • View compelling charts and graphs about any project, folder or tag, and add them to your dashboard. Compare baseline plans to current status. Include column or bar charts in reports.
  • Resource management
  • Allocate people to tasks and projects, resolve schedule conflicts, and reorganize assignments with just a few clicks.
  • Request forms
  • Requests provide the structure and control you need for work intake so you get the right information from the start.
  • Time tracking
  • Track the time spent on a particular task and create time reports for a group of tasks at any given moment.
  • User groups & permissions
  • Group your team members (e.g. accounting, marketing, design etc.) for easier user management and control while advanced privacy settings allow you to control team activity.
  • Salesforce integration
  • Branded workspace
  • Align the look and feel of your Wrike workspace by replacing the Wrike logo with your own.
  • From 50Gb of storage space

Wrike for Marketers – $34.60/user/month (billed annually)

This plan works perfectly for marketing and creative teams with unlimited users.

  • All Business Plan features
  • Proofing & Approval
  • Review & approval of digital images and PDF documents. Get clear and actionable feedback to ensure only the right version makes it out the door.
  • Adobe® Creative Cloud® Extension
  • Keep your designers connected to their work within the tools they love
  • Tailored workspaces

Wrike Enterprise Pricing – by quote (the average price is about $35/user/month)

A flexible plan for enterprises that can support from 5 to thousands of users. This plan is ideal for teams that need customization, reporting, and advanced security. The actual pricing is influenced by factors such a number of seats, type of license (annual or monthly), premium support/implementation etc. Features that come with this plan include storage capacities starting from 100GB and special functions like Custom Calendars, Progress Reports, and Extended Security controls among others. Other features included are:

  • All Professional plan features
  • Storage space from 100GB
  • 20 shareable dashboards
  • Custom fields
  • Custom workflows
  • Critical path
  • Progress reports
  • Custom reports
  • User groups
  • Custom calendars
  • Salesforce
  • Single sign-on
  • Extended security controls
  • Folder permissions
  • Branded workspace and emails.

You can request a pricing quote from Wrike here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MTV, Hootsuite, Hilton, PayPal, Stanford University, AT&T, HTC, Adobe

Integrations

Wrike is designed to work with other applications and software to make things very easy for you and your collaborators.  Check out Wrike’s partners:

  • Gmail
  • IBM
  • DropBox
  • Google Drive
  • Apple Mail
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Project
  • Box
  • Slack
  • Salesforce,
  • And many more

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wrike is a winner of the 2018 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback.

Company Email

support@team.wrike.com

Company's Address

100 W. Evelyn Avenue, Suite 220, Mountain View, CA 94041

You shouldn’t expect exclusively a wide array of useful tools and adjustable pricing plans from a reliable Collaboration Software. Almost as crucial as core features is a top-notch customer support. You want to make sure that when you have any questions about IT Glue or CloudApp, or you run into a problem, or maybe you’ll need to request a certain revision or feature useful to your team you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. It’s also a major asset if you are able to benefit from individual training or at least a knowledge base you can use.

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