MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Ironclad vs ManageEngine ServiceDesk

What is better Ironclad or ManageEngine ServiceDesk? Different companies require different types of Contract Lifecycle Management Software. To learn which one meets your requirements, consider assessing various solutions feature by feature including their conditions and costs. Furthermore, you may get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.

The results are: Ironclad (7.9) vs. ManageEngine ServiceDesk (8.7) for general quality and efficiency; Ironclad (96%) vs. ManageEngine ServiceDesk (100%) for user satisfaction rating. Examine their high and weak points and decide which software is a better option for your company. One simple but effective tip is to list the advantages and disadvantages of both applications side by side and see which solution is better.

We realize that not all businesses have enough time to try out dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Contract Lifecycle Management Software category are: ManageEngine ServiceDesk, SAP Ariba, IBM Emptoris.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Self-service Contract Generation
  • Data & Templates Organization
  • Red-line Previews
  • Approval Chains
  • Audit Trails
  • Electronic Signatures
  • Cloud Storage
  • Automatic Naming & Storage
  • Search Function
  • Granular Permissions
  • Reporting Suite

Pricing Info

Ironclad is a modern contract creation and management application. If you are interested in this solution, you can request custom enterprise pricing from the sales team. You can reach out to them via the product website’s contact form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Reddit, Tastemade, Kickstarter

Integrations

Ironclad supports connections with the following third-party solutions:

  • Dropbox
  • Salesforce
  • DocuSign
  • Google Drive
  • Box
  • HelloSign
  • Egnyte
  • Adobe Sign
  • OneDrive

Ironclad also has its own API for developers to synchronize with custom apps.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A modern contract management software that has a self-service contract building capability.

Company Email

Contact No.

Company's Address

Ironclad, Inc.
325 5th St.
San Francisco, CA 94107
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

If you are still having doubts about which solution will perform best in your case it may be a sensible idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular each product is and how large is its online presence. For instance, in case of Facebook Ironclad has 91 likes on their official profile while ManageEngine ServiceDesk profile is liked by 15368 users.

Page last modified