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Compare InvGate Assets vs BOSSDesk

What is better InvGate Assets or BOSSDesk? To successfully find the most effective and productive IT Asset Management Software for your company, you should compare products available on the market. For instance, here you can match InvGate Assets’s overall score of 8.3 against BOSSDesk’s score of 7.3. You may also evaluate their general user satisfaction: InvGate Assets (100%) vs. BOSSDesk (N/A%).

What’s more, you can evaluate their pros and cons feature by feature, including their contract conditions and rates. By comparing products you are sure that you select the right software for your situation. It goes without saying you must understand your particular requirements to realize which software addresses those needs.

We realize that not all people have the time to examine a large number of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the IT Asset Management Software category are: Salesforce Service Cloud, ServiceNow Asset Management, Infor EAM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Asset inventory
  • Asset monitoring
  • Software license management
  • IT financials and lifecycle
  • Remote desktop
  • Network discovery
  • Software metering
  • Software deployment

Pricing Info

InvGate Assets pricing is only available upon request. Contact the vendor to obtain you enterprise pricing quote, for the following plans:

 

InvGate Assets @ quote based

  • Network discovery
  • Asset inventory
  • IT financials
  • Software Licensing
  • Software metering
  • Asset monitoring
  • Software deployment
  • Remote desktop

 

InvGate Service Desk @ quote based

 

  • Ticketing
  • Knowledge Base
  • Reporting and analytics
  • Self-service
  • Workflows
  • SLAs
  • ITIL
  • Gamification
  • Enterprise Service Management
  • Multi-location and multi-language support

InvGate Suite (combine products) @ quote based

 

  • Everything in Service Desk
  • Network discovery
  • Asset inventory
  • IT financials
  • Software Licensing
  • Software metering
  • Asset monitoring
  • Software deployment
  • Remote desktop

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toyota, Nike, PWC

Integrations

Seamless integration with InvGate Service Desk for better issue resolution.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A fit-for-purpose IT asset management (ITAM) software for private enterprises and medium & large organizations in all industries including NGOs, government, and educational institutions.

Company Email

Contact No.

Company's Address

InvGate,
540 Howard Street, 2nd Floor #122
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud-based IT service management
  • Native Android and iOS apps
  • ITIL aligned
  • Incident tracking and management
  • Email-to-tickets
  • Task scheduling
  • Timesheet tracking
  • SLA management
  • User feedback and surveys
  • Email notifications
  • Problem management
  • Root-cause analysis
  • Ticket grouping
  • Problem tracking
  • Approvals management
  • Change management
  • Risk mitigation
  • Change planning and tracking
  • Rollout and rollback specification
  • Asset management
  • Configuration Management Database
  • Auto discovery
  • Active Directory
  • Hardware and software inventory
  • Vendor and contract management
  • PO management
  • Asset lifecycle management
  • Service catalog
  • Dashboard and reporting
  • Customizable dashboard widgets
  • Advanced search
  • Data export
  • Self-service portal and knowledge base
  • Configuration and tools

Pricing Info

BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.

Essential: $19/agent/month, assets @ 20 cents/asset/month

  • Dashboard
  • CMDB
  • Agentless Asset Discovery
  • Incident Management
  • Self Service Portal
  • Knowledge Base
  • Unlimited End Users
  • Role-Based Security
  • Reporting
  • SSL/TLS Security

Professional: $29/agent/month, , assets @ 20 cents/asset/month

  • Essential features plus
  • Service Catalog
  • SLA Management
  • Automatic Ticket Routing
  • Remote Tools
  • Mobile Apps

Enterprise: By quote, assets @ 20 cents/asset/month

  • Professional features plus
  • Problem Management
  • Change Management
  • Purchase Management
  • Contract Management
  • Vendor Management
  • Ticket Survey
  • Software Deployment
  • API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Google fiber. Hooters, Delta Dental

Integrations

BOSSDesk integrates with the following business systems and applications:

  • BOSSDesk API
  • Bomgar
  • Dell Warranty Check
  • HP warranty check
  • TeamViewer
  • Password Reset

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Always-on IT asset management solution that streamlines processes and reduce costs related to installing and maintaining IT infrastructure

Company Email

sales@boss-solutions.com

Contact No.

Company's Address

BOSS - Business Oriented Software Solution
350 Research Court, Suite 110
Norcross, GA 30092

Freshservice

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

Both InvGate Assets and BOSSDesk were reviewed by a group of independent SaaS experts who prepared a thorough analysis of all crucial elements of each product. Their total rating was calculated with unique SmartScore system which gives an individual partial score to every element like: main features, customer support, mobile support, security, customer satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only factor important to a business so we make an effort to pay attention to all facets of a service before calculating its final score.

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