Compare InTouch CRM vs. Vision Helpdesk

If you wish to have a easy way to decide which CRM Software product is better, our unique method gives InTouch CRM a score of 7.3 and Vision Helpdesk a score of 9.2 for all round quality and performance. In addition, InTouch CRM is rated at 100%, while Vision Helpdesk is rated 99% for their user satisfaction level. You can also review their product details, such as features, tools, options, plans, prices, and many more. See if the application lets you to customize at least part of its funnels to guarantee it fits your own business procedures. In the event you want to quickly decide on the best CRM Software according to our experts we suggest you examine the following services: Zendesk, HubSpot CRM, Freshdesk.
Comparison

InTouch CRM

VS

Vision Helpdesk

VS

InTouch CRM screenshot Vision Helpdesk screenshot
Pricing Details

Our Score

Our Score

7.3 ?

Our Score

9.2 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

99% ?

Price

Price

$15.00

$8

Pricing Type

Pricing Type

Monthly payment Monthly payment | One-time payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

InTouch is an integrated web based system combining email marketing with powerful CRM features.
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.
Useful Links
Available Integrations

Available Integrations

Currently InTouch only integrates with some systems, but it will soon host of new integrations. It currently integrates with KashFlow and WordPress.

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill
Features

Features

InTouch CRM FEATURES

  • Contact management
  • Email marketing
  • Automated campaigns
  • Web forms
  • Survey tools
  • Social media management
  • Text messaging
  • Lead & pipeline management
  • Calendar and tasks
  • Capture new Contacts and Leads
  • Build an Email List
  • Collect Data and Segment
  • Use Automation to Follow-Up
  • Build a Sales Pipeline
  • Use Tasks to Power Follow Up
  • Full Campaign Reporting
  • Web Forms
  • Amazing customer support
  • Flexible reporting

Vision Helpdesk FEATURES

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps
Pricing Plans

Pricing Plans

Free: $0 pay as you go

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 100 Email Credits
  • 1 Custom Field
  • 1 Web Form

Sales: $15 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 250 Email Credits
  • Unlimited Custom Fields
  • 1 Web Form
  • Lead Management
  • Team Calendar
  • Task Management
  • 1 Social Feed

Marketing: $31 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 10,000 Email Credits
  • Unlimited Custom Fields
  • 5 Web Forms
  • 10 Marketing Campaigns
  • Online Surveys
  • Text Marketing
  • Letters & Labels
  • 5 Social Feeds

Complete: $47 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 20,000 Email Credits
  • Unlimited Custom Fields
  • Unlimited Web Forms
  • Lead Management
  • Team Calendar
  • Task Management
  • Full Automated Campaigns
  • Online Surveys
  • Text Marketing
  • Letters & Labels
  • 10 Social Feeds

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent
Available Languages

Available Languages

English, China, Germany, India, Japan English, Chinese, German, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Company's Address

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Company Email

Company Email

sales@visionhelpdesk.com
Contact No.

Contact No.

+1-408-809-0004
Available Support

Available Support

Phone Live Support
Ticket Training
Live Support
Ticket Training
Popular Clients

Popular Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Pricing Details

Pricing Details

Learn more about InTouch CRM pricing Learn more about Vision Helpdesk pricing
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QUICK LINKS

QUICK LINKS

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All the data, details and reviews that we shared in this table were collected from official company sites, advertising resources available online, actual experience from real customers as well as our personal direct use of each app by an expert. We put a lot of effort to comprehensively analyze each solution, so we not only analyze it on our own, but we also correlate our results with opinions of other users from the B2B community.