Compare Nectar Desk vs. IntercomIf you need a competent Customer Support Software product for your enterprise you need to remember to assess various solutions. It doesn’t have to be complex, and can be as straightforward as matching their functions in a table like the one below. You will also get a quick idea how each product performs. For example, on this page you can find Intercom’s overall score of 9.0 and compare it against Nectar Desk’s score of 8.0; or Intercom’s user satisfaction level at 96% versus Nectar Desk’s 97% satisfaction score. The comparison will help you see the good and bad points of each application, and decide which suits you requirements better. On top of the robust features, the software which is simple and intuitive is always the better product. If you want to quickly decide on the more reliable Customer Support Software according to our experts we recommend you take a look at the following solutions: Samanage, Freshdesk, Zendesk.
|Free | Monthly payment||Monthly payment|
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
| 35 Bridge St|
Picton, ON, K0K 2T0
|98 Battery Street, Suite 402, San Francisco, CA 94111|
Nectar Desk offers four SMB and enterprise pricing plans, including a free one for teams up to 3 agents. Give the details a look, and select your plan:
Basic – $29/month/agent
Intermediate – $49/month/agent
Advanced – $99/month/agent
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
|Learn more about Nectar Desk pricing||Learn more about Intercom pricing|
|Partizan Cloud, CanaFlora||Invision, Droplr, BugHerd, Codeship, Vend|
Nectar Desk integrates with the following business systems and applications:
Intercom offers an API and integrates with the following applications:
|Small Business | Medium Business||Small Business | Medium Business | Freelancers|
|List of Features|
List of Features
|Types of Support|
Types of Support
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In the event you are still having doubts about which product will perform best for your business it may be a sensible idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular every app is and how wide is its online presence. For example Intercom Twitter account has currently 15578 followers. At the same time Nectar Desk Twitter is followed by 58 people.