Compare 3Clogic vs. Intercom

Examining products to find the best Customer Support Software does not always have to be hard. On our review platform, you can easily match Intercom and 3Clogic and quickly analyze their distinct features. We allow you to take a look at their uniqe benefits, supported devices, level of support, pricing rates, terms, plus more. It's also possible to assess their overall score (9.0 for Intercom vs. 7.2 for 3Clogic) and overall customer satisfaction level (96% for Intercom vs. 80% for 3Clogic). Spend some time and review your leading alternatives and see which one is best for your company. Likewise, you must consider the software vendor’s credibility; can they be relied upon and will they still be on the market in the future? Those of you who don't have much time or could use a Customer Support Software suggestion from our experts may want to take a look at these top choices for this year: Samanage, Freshdesk, Zendesk.
Compare

3Clogic

VS

Intercom

VS

3Clogic screenshot Intercom screenshot
Pricing Details

Our Score

Our Score

7.2 ?

Our Score

8.9 ?

Customer Experience

Customer Experience

Customer Experience

80% ?

Customer Experience

96% ?

Cost

Cost

by quote

$49

Price Scheme

Price Scheme

Quote-based Monthly payment
Detailed Review

Detailed Review

Overview

Overview

A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
Easy Links
Contact No.

Contact No.

800 350 8656 +1-877-595-5175
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Available Integrations

Available Integrations

3CLogic supports integrations with the following business systems and applications:

  • Salesforce
  • Infusionsoft
  • Microsoft Dynamics
  • Zoho
  • SugarCRM
  • LimeLight CRM
  • LeadMaster
  • ServiceNow
  • Zendesk
  • FuseDesk
  • Verint
  • Monet Software
  • Intela Cloud

Intercom offers an API and integrates with the following applications:

  • Salesforce
  • Segment
  • Slack
  • Github
  • Facebook
  • Twitter
  • Clearbit Reveal
  • WordPress
  • Stripe
  • Zapier
  • Hipchat
  • Zendesk
  • Mixpanel
  • Mailchimp
  • Marketo
  • Trello
  • ChargeDesk
  • FullStory
  • Shopify
  • Statbot
  • SatisMeter
  • AirCall
  • AskNicely
  • ProductBoard
  • Wootric
  • AddCharts
  • Hull
  • Landingi
  • Nomnom
  • Privy
  • Front
  • Tray.io
  • Microsoft Teams
  • Adespresso
  • GeckoBoard
  • Meya
  • Notion
    PieSync
  • StamPlay
  • DataHero
  • Chameleon
    JustCall
  • Toky
  • Leadsbridge
  • Automate.io
  • Blendo
  • Smartlook
  • SalesSeek
  • Insycle
  • CloudApp
  • Upscope
  • Droplr
  • Fivetran
  • Median
    Jira
  • Stitch
  • DriftRock
  • Grow
Available Support

Available Support

Phone
Ticket Training
Phone
Available Languages

Available Languages

English, Japan English
Popular Clients

Popular Clients

Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing Invision, Droplr, BugHerd, Codeship, Vend
Company's Address

Company's Address

9201 Corporate Blvd, Suite 470
Rockville, MD 20850
98 Battery Street, Suite 402, San Francisco, CA 94111
Pricing Details

Pricing Details

Learn more about 3Clogic pricing Learn more about Intercom pricing
Contact Email

Contact Email

info@3CLogic.com team@intercom.io
Available Plans

Available Plans

Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.

A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:

  • Respond: from $53/month – Manage conversations with leads and customers at scale.
  • Engage: from $53/month – Send targeted messages to the right people at the right time.
  • Educate: $49/month flat rate – Create, organize and publish help articles
  • Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
  • Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
  • Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business | Freelancers
Features

Features

3Clogic FEATURES

  • Interactive Voice Response (IVR) Menu
  • Dynamic Screen Pop
  • Whisper and Barge-In
  • Automatic Call Distribution (ACD)
  • Reporting
  • Skills-Based Routing (SBR)
  • Call Recording and Playback
  • PBX Configuration
  • Real-Time Dashboard
  • Click-to-Call
  • DNC Compliance Screening
  • Predictive Dialer
  • Lead Preview Pop
  • Scripting
  • Call Recordings and Playback

Intercom FEATURES

  • A/B testing
  • Audience segmentation
  • Behavior triggered messages
  • Conversation search
  • Customer user profiles
  • Email campaign creation
  • In-app message/email composer
  • Inbound email address
  • Intercom app for iOS
  • Issue resolution
  • Key message grouping
  • Live user data
  • Message tagging
  • Personalized reply templates
  • Real-time performance monitoring
  • Real-time updates
  • Rich message composer
  • Team assigning
  • Team inbox
  • User event tracking
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you test various Customer Support Software products you shouldn’t only analyze their list of features and offered pricing plans. Consider that the solution must be adjusted to your standards and business so the more flexible their offer the better. Find our what systems are supported by Intercom and 3Clogic and be certain you will get mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, because this might be a deal breaker for many companies.