MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare IntelliTicks vs LivePerson

What is better IntelliTicks or LivePerson? Assessing products for the top Artificial Intelligence Software need not be hard. On our review platform, you can easily match IntelliTicks and LivePerson and quickly evaluate their differences. We allow you to check their functions, supported devices, support service, costs, terms, and more.

You may also compare their overall score (8.0 for IntelliTicks vs. 8.8 for LivePerson) and overall customer satisfaction level (97% for IntelliTicks vs. 100% for LivePerson). Devote time to assess your best alternatives and find out which one is best for your company. Likewise, you must consider the software company’s credibility; are they reliable and will they still be operating in a few years time?

In case you you have to quickly find the top Artificial Intelligence Software according to our experts we advise you examine these solutions: Cloud Machine Learning Engine, Azure Machine Learning Studio, Salesforce Einstein.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $0

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • AI-powered 24/7 sales representative
  • Automated FAQ responses
  • Proactive triggers
  • Personalized dialogues 
  • Automated chats 
  • Lead insights 
  • Lead identification and prioritization 
  • Lead alerts
  • CRM integration 
  • Conversion report 
  • Landing pages

Pricing Info

IntelliTicks has four levels of enterprise pricing. They are outlined below to help you determine which plan suits your company’s needs and budget best. You can also request your own pricing plan, if your website has more than 1 million visitors or if you require conversation-based pricing. 

Free – $0

  • For websites with 500 monthly visitors
  • Unlimited chats
  • 1 Agent login
  • Community support 
  • Expert curated chatbot templates 

Starter – $25/month (billed monthly) or  $20/month (billed annually)  

  • For websites with 3000 monthly visitors
  • Unlimited Chats
  • 1 Agent Login
  • Support via Email 
  • Expert curated chatbot templates

Standard – $99/month (billed monthly) or $80/month (billed annually)

  • For websites with 30,000 monthly visitors
  • Unlimited Chats
  • 2 Agent Logins
  • Automated FAQs responses 
  • Support via chat and email 
  • Expert curated chatbot templates

Plus – $299/month (billed monthly) or $240/month (billed annually)

  • For websites with 1 Million monthly visitors
  • Unlimited Chats
  • 5 Agent Logins
  • Automated FAQs responses 
  • Support via email, chat, and phone

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Elearnmarkets, Pack n Go Holidays, Institute of Information Security

Integrations

IntelliTicks integrates with the following:

  • Hubspot
  • Salesforce
  • Zoho CRM
  • Zapier
  • Facebook Messenger

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

IntelliTicks is an AI-powered live chat tool for qualifying leads and boosting proactive conversations.

Company Email

sales@intelliticks.com

Contact No.

Company's Address

IntelliTicks
Sector 12A
Gurugram, Haryana 122001
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Super-fast interactions
  • Asynchronous loading
  • Geolocation
  • Tailored customer experience
  • Efficient site visitor targets
  • Chat
  • Personalized invitation
  • Multiple languages
  • Dashboards
  • Videos and webinars

Pricing Info

LiveEngage offers two monthly subscriptions and a quote-based plan that are available for 12-month contract terms.

Standard – $40/user/month

  • Desktop and mobile web chat
  • 24/7 chat support
  • Standard reporting
  • Meaningful Connection Score
  • Business campaigns
  • Standard engagements
  • APIs
  • Content banners and offers
  • Customizable window
  • Standard security
  • Predictive targeting

Premier – $90/user/month

  • All Standard features
  • Co-Browse
  • Facebook Messenger integration
  • Google Adwords click-to-message

Enterprise – Quote-based

  • All Standard and Premier features
  • CRM integration
  • Advanced reporting
  • Agent groups
  • Secure forms
  • Case support
  • Hot topics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

T-mobile, Home Depot, IBM

Integrations

  • LivePerson IBM Plugin
  • LivePerson hybris Plugin
  • LivePerson Demandware plugin
  • Share My Screen by VeriShow
  • Chat Queue Video by Invodo
  • Demandbase Targeting and Personalization Platform
  • samesurf
  • SayIt
  • Creative Virtual V-Person
  • nanoRep Customer Service Software
  • Mobile Agent
  • Watchitoo
  • TA Vision Off Hour Representative
  • WalkMe for LivePerson
  • Question & Answer Widget
  • Share File by VeriShow
  • noHold
  • Localayer (Verdata)
  • IntelliResponse Virtual Agent
  • tracx Social Media Management System
  • ChatID
  • Audio / Video Conferencing by VeriShow
  • Salesforce Integration
  • Mobile Commons
  • empathy
  • Smartlive Mobile
  • SeeWhy
  • SDL BeGlobal for LivePerson
  • Geofluent
  • BannerPlay
  • RightAnswers Unified Knowledge Platform
  • SpeakLike
  • Lightbox Effect for Chat Invitation
  • TurnTo
  • Chat Translator by VeriShow
  • Embedded Chat Window
  • CPattern
  • Customized Chat Window
  • Zoomdata
  • Rapleaf
  • EU Cookie App
  • Invodo
  • Proactive Chat from Video by Invodo
  • Barilliance eCommerce Personalization
  • QUERYM
  • Visitor’s Doc by VeriShow
  • Apple iPhone Mobile Chat Sample
  • Inteliwise
  • Chat from Instant Messaging Applications
  • Support Machine’s Automated Sales Agent
  • Automated Sales Agent
  • Android Mobile Chat Sample
  • TA Vision Live Agent Filter
  • Shared Shopping Cart
  • Support Machines’ Automated Customer Service Agent
  • Automated Customer Service Agent
  • Personetics Virtual Agent
  • Co-browsing by VeriShow

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Drive online conversions and improve customer loyalty with LivePerson, a market leader in real-time intelligent customer engagement.

Company Email

Contact No.

Company's Address

475 10th Ave
5th Floor
New York, NY 10018

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

You shouldn’t expect only a broad array of functionalities and flexible pricing plans from a credible Artificial Intelligence Software. Almost as important as key features is a top-notch customer support. You want to make sure that when you have any questions about IntelliTicks or LivePerson, or you struggle with some problems, or maybe you’ll want to request a specific update or functionality beneficial to your business you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to profit from individual training or at the very least a knowledge base you can use.

Page last modified