Compare InStream vs. Gainsight

A great way to choose the right CRM Software product for your business is to compare the solutions against each other. Here you can compare InStream and Gainsight and see their capabilities compared contrastively to help you select which one is the more effective product. Similarly, you can examine their overall ratings, including: overall score (InStream: 8.2 vs. Gainsight: 7.8) and user satisfaction (InStream: 94% vs. Gainsight: 99%). Analyze their differences and similarities and find out which one outperforms the other. Similarly imagine your company tomorrow; will your company outgrow the app in the next couple of years? We are aware that not all people have enough time to try out a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Insightly, Pipedrive, HubSpot CRM.
Software

InStream

VS

Gainsight

VS

InStream screenshot Gainsight screenshot
Pricing Details

Score

Our Score

8.2 ?

Our Score

7.8 ?

Customer Experience

Customer Experience

Customer Experience

94% ?

Customer Experience

99% ?

Price

Price

€8

by quote

Pricing Type

Pricing Type

Free | Monthly payment Quote-based
Complete Review

Complete Review

Overview

Overview

InStream improves relation management, assures effective communication with a client and increases the efficiency of sales.
Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.
Useful Links
Pricing Details

Pricing Details

Learn more about InStream pricing Learn more about Gainsight pricing
Popular Customers

Popular Customers

Woodpecker, Planners, GAVBIZ Adobe, Intacct, Clarizen, Medallia
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Supported Integrations

Supported Integrations

InStream integrates with the following business systems and applications:

  • Gmail
  • Google calendar
  • Google apps
  • Hotmail
  • Outlook
  • FastMail
  • Inbox
  • Mail.com
  • Twitter
  • Facebook

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io
Vendor Email

Vendor Email

office@instream.io info@gainsight.com
Languages

Languages

International USA, Canada
Phone Number

Phone Number

+ 1 347 6889916 1-888-623-8562
List of Features

List of Features

InStream FEATURES

  • Calendar Management
  • Contact Management
  • Free Version
  • Interaction Tracking
  • Lead Management
  • Social Media Integration
 

Gainsight FEATURES

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules
Support Types

Support Types

Phone
Ticket
Phone Live Support
Ticket Training
Pricing Info

Pricing Info

Free

  • 2 Users
  • Synchronization with any mailbox
  • Data import from csv file
  • Unlimited number of contacts
  • Unlimited number of relation lists
  • List personalisation
  • 3 list view
  • Social Media integration (Facebook, Twitter)
  • Calendar
  • Notifications, follow-ups, notes
  • Content sharing
  • Custom fields
  • Intelligent hints
  • Attachments
  • Cloud-based
  • E-mail marketing capabilities
  • Free support

Premium – €8/month/user

  • All features

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Company's Address

Company's Address

Block H, Southgate Office Village,
286C Chase Road
N14 6HF London, Great Britain
1300 Island Drive, Suite 103, Redwood City, CA 94065
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both InStream and Gainsight were tested by a group of independent B2B experts who carried out a thorough study of all key elements of every software. Their total rating was prepared using our unique SmartScore system which calculates an individual partial score to each element such as: main features, client support, mobile support, security, user satisfaction and reviews in other media. We realize useful features are not the only factor essential to a company so we make sure we pay attention to all facets of a app prior to coming up with its final score.