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Compare Instant Housecall vs Cayzu

What is better Instant Housecall or Cayzu? Assessing products to find the best Customer Support Software doesn't have to be complicated. On our review platform, it is possible to match Instant Housecall and Cayzu and quickly analyze their unique elements. We allow you to check their functions, supported devices, support service, pricing rates, terms, and much more.

You may also review their overall score (8.0 for Instant Housecall vs. 8.2 for Cayzu) and overall customer satisfaction level (100% for Instant Housecall vs. 100% for Cayzu). Take your time and compare your leading options and determine which one is ideal for your company. You should also check the vendor’s business viability; can they be relied upon and will they still be on the market a few years from now?

We are aware that not all businesses have enough time to examine a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: ConnectWise Control, Zendesk, Atera.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unattended Remote Access
  • On-Demand Remote Access
  • Time Window
  • SMS Notifications
  • Session Chat
  • Concurrent Sessions
  • Call Transfer/Conference
  • Personal Assistant
  • Automated PC Repair
  • Custom Repair Processes & Apps
  • Session History
  • Specialist Notes
  • Direct Downloads
  • Customer Reviews
  • Software Customization

Pricing Info

Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:

Starter – $39/month or $29/month (annual billing)

  • 1 Specialist Login ID
  • Subaccounts
  • Unlimited Installs & Software Copies
  • Unlimited Connections & Sessions
  • 50 Unattended Remote Access Endpoints
  • 1 Concurrent Session
  • Co-Branded
  • IT Pro Features
  • Small Business Features

Entrepreneur – $49/month or $39/month (annual billing)

  • 1 Specialist Login ID
  • Subaccounts
  • Unlimited Installs & Software Copies
  • Unlimited Connections & Sessions
  • 100 Unattended Remote Access Endpoints
  • 10 Concurrent Sessions
  • Full Branding & Customization
  • IT Pro Features
  • Small Business Features
  • Automated PC Repair

Everything– $89/month or $69/month (annual billing)

  • 1 Specialist Login ID
  • Subaccounts
  • Unlimited Installs & Software Copies
  • Unlimited Connections & Sessions
  • 400 Unattended Remote Access Endpoints
  • 10 Concurrent Sessions
  • Full Branding & Customization
  • IT Pro Features
  • Small Business Features
  • Features for Business Growth
  • Automated PC Repair
  • Early Access to All New Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dragonfly Technologies, Kens PC Repair, Clarity IT

Integrations

Instant Housecall integrates with D7, a popular suite of computer diagnostics and repair tools.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Instant Housecall is a remote support tool that revolutionizes how your IT business solves customers' computer problems.

Company Email

support@instanthousecall.com

Contact No.

Company's Address

Instant Housecall Inc.
585 Dundas St E,
Third Floor
Toronto, ON M5A2B7,
Canada

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Integration
  • Email Signatures
  • Email Forwarding
  • Multiple Emails
  • Global Search
  • Custom List
  • Domain Branding/Mapping
  • Custom Branding
  • Multiple Brands & Products
  • Mailbox Signatures
  • Ticketing System
  • Automated Rules
  • Help Desk API
  • Merge Conversations
  • Apps & Integrations
  • IP White-list Access
  • Quick Response
  • Service Level Agreements
  • Auto Assign
  • Auto Reply
  • Customer Feedback
  • Multiple Groups
  • Asset Management
  • Internal Notes
  • Large Attachments
  • Time Tracking
  • Mobile Apps
  • Custom Roles/Permissions
  • Active Directory Integration
  • Support Widget Integration
  • Customizable Ticket Fields
  • To Do’s
  • Tags
  • Split Cases
  • Agent Collision
  • Group Tickets Assigning

Pricing Info

Basic – $4/agent per month (paid annually), $7 (if paid monthly)

  • Email Channel
  • Social Channels
  • Basic Knowledge base
  • Web Widget

Team – $9/agent per month (paid annually), $14 (if paid monthly)

Basic features plus:

  • Assignment Rules
  • App Integrations
  • Time Tracking
  • Custom Domain Mapping

Pro – $19/agent per month (paid annually), $25 (if paid monthly)

Team features plus:

  • Multilingual content
  • Reports & Dashboards
  • SLAs and Business Hours
  • Single sign-on
  • Custom fields
  • Asset Management
  • Multiple ticket forms

Enterprise – $29/agent per month (paid annually), $39 (if paid monthly)

Pro features plus:

  • Custom agent roles
  • Multibrand support
  • Portal Customization
  • Custom Ticket Views
  • Agent Round Robin
  • Rest based API

Enterprise Plus – $39/agent per month (paid annually), $55 (if paid monthly)

Enterprise features plus:

  • IP Whitelisting
  • 99.9% uptime SLA
  • Custom License Agreement

All paid plans come with the following:

  • Unlimited support
  • Regular free updates
  • Anywhere, anytime access
  • Automatic backups
  • Access to free apps integration
  • Mobile apps
  • Secure data protection
  • No contracts
  • No software install
  • 14-day free trial

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup

Integrations

Cayzu supports the following integrations:

  • Dropbox
  • Facebook
  • Twitter
  • Freshbooks
  • Google Analytics
  • Harvest Invoice & Billing
  • Jira
  • Live Chat
  • Skype
  • Tawk.to
  • Slack
  • SugarCRM
  • SuiteCRM
  • Highrise CRM
  • Zoho CRM
  • Survey Monkey
  • HubSpot
  • SalesForce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools. The platform helps you track tickets and conversations, allowing you to manage support inquiries from one cloud-based portal. Automated rules and workflows also organize your support ticket queue, so you can provide faster, more efficient customer service.

Company Email

support@cayzu.com

Contact No.

Company's Address

Cayzu Inc,
102 Murray Street,
Amherstburg, Ontario
Canada

If you continue having second thoughts about which product will work best in your case it may be a good idea to check out each service’s social metrics. These metrics are quite often a way to see how popular each service is and how extensive is its online presence. For instance Instant Housecall Twitter profile has currently 218 followers. At the same time Cayzu Twitter is followed by 430 users.

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