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Compare InMoment vs. Yotpo

Today’s businesses require the best Customer Experience Management Software product to keep on being competitive. On this page we help you with buying the right solution, by allowing you to examine InMoment and Yotpo down to the very details of their individual features. You may as well check our total scoring values, which rate the software all round quality and performance. InMoment got a 9.0 score, while Yotpo has a score of 9.1. Likewise, you may compare their general user satisfaction rating: 100% (InMoment) against 91% (Yotpo). Don’t forget to select the application that best answers your top needs, not the software with the higher number of features. At the moment, the top solutions in our Customer Experience Management Software category are: Hotjar, Qualtrics CX, Yotpo.
Compare

InMoment

VS

Yotpo

VS

FREE DEMO
InMoment screenshot Yotpo screenshot
Pricing Details

Score

Our Score

9.0 ?

Our Score

9.2 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

91% ?

Cost

Cost

by quote

free

Pricing Type

Pricing Type

Quote-based Free | Monthly payment | Annual Subscription | Quote-based
Complete Review

Complete Review

General Info

General Info

InMoment is a software tool that offers advanced data gathering and analytics for businesses to optimize customer experience.
Yotpo is a marketing app for e-commerce stores. It helps online stores generate reviews for their products and use these reviews to boost sales.
Useful Links
Integrations

Integrations

  • Facebook
  • Twitter
  • Yelp
  • Google+
  • TripAdvisor
  • OpenTable
  • UrbanSpoon
  • FourSquare
  • Voxpopme
  • OneLogin
  • All popular CRM

Yotpo offers seamless integration with 26 eCommerce platforms including Shopify, Magento and BigCommerce. It provides integration with all leading help desk software apps like Zendesk, desk.com and Freshdesk.
Yotpo is an official business partner of Google and Facebook.

Customer Support

Customer Support

Phone Live Support
Training
Phone Live Support
Ticket
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Mac
Web-based
Prominent Customers

Prominent Customers

Nike, Comcast, Pizza Hut Sears, Staplers, CAMPSAVER, Beardbrand
Company Email

Company Email

support@inmoment.com grozman@yotpo.com
Pricing Info

Pricing Info

InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.

Yotpo offers several different plans including a free plan.

Free plan: free forever

  • Product & Site Reviews
  • Smart Review Reminders
  • Import Existing Reviews
  • Manual Review Requests
  • Star Ratings
  • Reviews Badge
  • Reviews Tab
  • SEO page
  • Reviews Carousel
  • Commenting on Reviews
  • Coupons
  • Email Upselling
  • Social Sharing
  • Manual & Automatic Social Push
  • Rich Snippets (for supported platforms)
  • Dashboard
  • Moderation

Powerhouse: by quote

  • All Free plan features
  • HTML Editor
  • Custom Review Forms
  • Invoice-Based Review Request
  • Widget CSS Editor
  • Community Q&A
  • Facebook Reviews Tab
  • HubSpot Integration
  • Yotpo Ads for Facebook
  • Google Product Listing Ads
  • Inline SEO
  • Help Desk Moderation
  • Promoted Products
  • Product Blacklist
  • Grouping Products
  • Live Moderation – 3 seats
  • Dedicated Client Success Manager

Visual Marketing: by quote – add-on to Powerhouse

  • Social Curation from Instagram
  • User-Generated Photos
  • Visual UGC Gallery
  • Photos Carousel
  • Shoppable Instagram
  • Yotpo Ads for Instagram
  • Social Push with Customer Photos
  • Pinterest Push

There is also a custom Enterprise plan that can be tailored specifically to your company’s needs.

Pricing Details

Pricing Details

Learn more about InMoment pricing Learn more about Yotpo pricing
Features

Features

InMoment FEATURES

  • Video, Voice, Text & Active Listening
  • Full Web Feedback Integration
  • Fast Video Transcription
  • Role-based Reporting
  • Auto-route Reporting
  • Customizable Dashboards
  • Case Management
  • Text Analytics
  • Automated Real-time Alerts
  • Personalized Coaching Opportunities
  • Location-specific Recommendations

Yotpo FEATURES

  • Commenting
  • Community Q&A
  • Coupons
  • Dedicated support
  • Look and feel customization
  • Mail after purchase
  • Plug & Play
  • Powerful analytics
  • Powerful moderation tools
  • Supports more than 15 eCommerce platforms
  • Supports more than 25 languages
  • Tools to turn your reviews into SEO gold
  • Turn one-time shoppers into return customers
  • Yotpo is completely social
Contact Phone

Contact Phone

+1-800-530-4251 +1-646-977-795
Available Languages

Available Languages

English English, Swedish
Contact Address

Contact Address

310 E 4500 South, Suite 450
Salt Lake City, UT 84107
USA
222 Broadway
New York, NY 10007
USA
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps compared on this page are only a sliver of our entire Customer Experience Management Software category and you should keep in mind that there might be more reliable solutions out there. If you would like to ensure you make the best possible choice for your business we strongly urge you to try out more services first. You can also consider to check out our top 10 Customer Experience Management Software list to find out which software are currently the best ones and dominate the market.