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Compare InLoox vs Freshservice

What is better InLoox or Freshservice? If you want an effective Project Management Software product for your enterprise you should invest time and compare several options. It doesn’t have to be tricky, and can be as quick as matching their traits in a table like the one below.

You will also get a brief idea how each product operates. As an example, on this page you can check InLoox’s overall score of 7.6 and compare it against Freshservice’s score of 9.4; or InLoox’s user satisfaction level at 100% versus Freshservice’s 97% satisfaction score. The comparison can help you find out the pros and cons of each program, and choose which matches your requirements better. Beyond the main features, the solution that’s simple to grasp and use is always the better choice.

Right now, the top solutions in our Project Management Software category are: Wrike, Smartsheet, monday.com.

NOAWARDS
YET

SmartScore™

7.6

User Satisfaction

N/A

Pricing:

Starting from $390

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

InLoox PM 8 Outlook features include:

  • Task Management
  • Time Planning
  • Resources
  • Mind Mapping
  • Project Time Tracking
  • Document Management
  • Budgeting
  • Project Communication
  • Quick Access Panels
  • Report Designer
  • Permissions
  • Contact Management

InLoox PM 7 Web App Features include:

  • Time Planning
  • Resources
  • Project Time Tracking
  • Document Management
  • Budgeting
  • Report Designer
  • Permissions
  • Contact Management
  • Technology

Pricing Info

Prices vary depending on location and number of users. For businesses based in the United States, the following options are available:

InLoox PM Personal – $390, single-user license for one computer.

InLoox PM Personal Plus – $490, single-user license for one computer plus one notebook.

InLoox PM 8 WOrkgroup Server – $890, includes network operation via SQL database server for up to 50 users

InLoox PM 8 Enterprise Server – $1,390, package is designed for more than 50 users plus InLoox Web App and InLoox Mobile Apps

Integrations

InLoox supports integration with Outlook. It is suited to work well with Microsoft Office and Office 365 systems.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

US Airways, Verizon Wireless, Pentax, HP, Canon, Siemens, Hitachi

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Empower high-performance teams and drive projects to success with our powerful project management solutions.

Company Email

office.sf@inloox.com

Contact No.

Company's Address

One Embarcadero Center,
Suite 1060
San Francisco, CA 94111

SmartScore™

9.4

User Satisfaction

97%

Pricing:

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

Popular Freshservice Alternatives

The solutions examined on this page are merely a sliver of our entire Project Management Software category and you should keep in mind that there might be better services available. If you would like to make sure you make the best possible choice for your business we definitely suggest that you test more solutions first. It may also be a good idea to study our top 10 Project Management Software ranking to find out which services are currently the highest-rated ones and dominate the market.

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