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Compare INinbox vs Bright Pattern

What is better INinbox or Bright Pattern? You have such a wide range of Communications Software alternatives in today’s state of that industry that selecting the best product can be difficult. On our comparison page, we let you evaluate the tool, pricing terms, available plans, and more details of INinbox and Bright Pattern.

It’s also possible to examine their score (8.0 for INinbox vs. 8.0 for Bright Pattern) and user satisfaction level (100% for INinbox vs. 97% for Bright Pattern). The scores and ratings offer you a general idea how both of these software products perform. Additionally, make sure if the software can integrate with existing business apps to guarantee greater productivity.

Those of you who are pressed for time or need a Email Marketing Software advice from our experts may want to take a look at these top choices for this year: Marketo, SendinBlue Email, HubSpot Marketing.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Broadcast Emails
  • One-click duplication
  • Built in Professional HTML templates
  • HTML Editor
  • Track Sent Emails
  • Conversion Tracking
  • Contact Management
  • Subscriber List Management
  • Make Filtered Lists
  • Add Gravatars
  • Message Personalization
  • Lead and Sales Conversation Tracking

Pricing Info

INinbox offers two competitively priced packages and a quote-based packaging for businesses with huge email marketing needs. A free edition for users who want to check out the solution first before making an investment.

Free Box

  • 2,000 contacts
  • 20,000 emails

Big Box – from $20/month

  • up t0o 5,000 contacts
  • Unlimited emails

Sky Box – from $39/month

  • Unlimited Contacts
  • Unlimited emails

Unlimited Box – Custom pricing

  • Unlimited contacts
  • Unlimited emails
  • One Fixed price

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

INinbox supports integrations with the following business systems and applications:

  • Magento
  • WordPress
  • Survey Monkey
  • Ongage
  • SEOShop
  • Opencart
  • Zapier
  • FreshBooks
  • Wufoo
  • Eventbrite
  • Formstack
  • Pipedrive
  • Recurly
  • Nutshell
  • Nimble
  • Insightly
  • Batchbook
  • Chargify
  • Stripe
  • PipelineDeals
  • ZenDesk
  • JotForm
  • Capsule
  • Highrise
  • Jimdo
  • JustUno
  • Padiact
  • Woobox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

INinbox makes email marketing easy for users with affordable and user-friendly email marketing solutions.

Company Email

customercare@ininbox.com

Contact No.

Company's Address

Erasmuslaan 16
9752PG Haren
The Netherlands

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $70

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Pricing Info

Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:

Voice Select – $70/month (annual billing) or $90/month (monthly billing)

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting

Professional – $100/month (annual billing) or $120/month (monthly billing)

  • All Voice Select features
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration

Premium – $140/month (annual billing) or $160/month (monthly billing)

  • All Professional features
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers

Enterprise – By quote

  • All Premium features
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mercedes-Benz, Hitachi, SPi Global, MTT

Integrations

Bright Pattern integrates with the following business systems and applications:

  • Salesforce
  • ZenDesk
  • Microsoft Dynamics
  • Oracle RightNow
  • WFM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.

Company Email

sales@brightpattern.com

Contact No.

Company's Address

1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

When you choose a solution that you are sure will work best for your business you shouldn’t just focus on what reviewers have to say about it. Quite frequently individual experience with the product will vary, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick overview of how actual users of INinbox and Bright Pattern evaluate their experience with the software. Our algorithm is based on detailed analysis of product mentions on other sites, social networks and blogs, so you are going to get a comprehensive and credible overview of what other customers think about each service. In this case INinbox got a total satisfaction rating at 100% while for Bright Pattern 97% of users express they had an enjoyable experience with it.

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