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Compare CustomerICare vs. Infusionsoft

You have such a huge number of CRM Software choices in today’s state of that industry that choosing the right product can be frustrating. On our comparison page, you can actually assess the tool, stipulations, available plans, and more details of Infusionsoft and CustomerICare. You can check their score (9.0 for Infusionsoft vs. 7.0 for CustomerICare) and user satisfaction level (97% for Infusionsoft vs. 85% for CustomerICare). The scores and ratings present you with a general idea how both these software products perform. Additionally, make sure if the application can integrate with the company’s current business apps to guarantee greater productivity. If you have to quickly decide on the more reliable Marketing Software according to our review team we suggest you try out these products: Pardot, HasOffers, HubSpot Marketing.
Software

CustomerICare

VS

Infusionsoft

VS

CustomerICare screenshot Infusionsoft screenshot
Pricing Details

Total Score

Our Score

7.0 ?

Our Score

9.0 ?

Customer Experience

Customer Experience

Customer Experience

85% ?

Customer Experience

97% ?

Pricing

Pricing

$22

$80

Price Scheme

Price Scheme

Monthly payment | Quote-based Monthly payment
Detailed Review

Detailed Review

Overview

Overview

Guide your web visitors and nurture them to become leads and make more conversions.
Infusionsoft is a software solution that helps you to get organized, grow sales, and save time like 24,000 thriving small businesses that use it.
Easy Links
Available Languages

Available Languages

English English
Vendor's Address

Vendor's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
1260 S. Spectrum Blvd,
Chandler, AZ 85286
USA
Integrations

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

Infusionsoft integrates with the following business systems and applications:

  • HappyFox
  • Mavenlink
  • Help Scout
  • ion interactive
  • Direct Mail Manager
  • 3CLogic
  • Bitium
  • ppSD2 Membership Software
  • WebMerge
  • Velocify
  • Marketplace
  • GroSocial
  • CustomerHub
  • Sync for Outlook
  • Sync for Gmail
Available Support

Available Support

Phone Live Support
Phone
Training
Company Email

Company Email

sales@customericare.com sales@infusionsoft.com
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens H.U.M.A.N. Healthy Vending, Salon Success Strategies
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Freelancers
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Android
iPhone/iPad
Mac
Web-based
Contact Phone

Contact Phone

8943048148 +1-866-800-0004
Cost Details

Cost Details

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Infusionsoft offers a pricing solution that fits exactly with your business based on the features you need and the number of users you have. Onboarding for a new user costs $299. From there, you can choose among the following packages:

Infusionsoft package

  • Up to 500 contacts – $80/month
  • Up to 1,500 contacts – $104/month
  • Up to 2,500 contacts – $144/month
  • Up to 5,000 contacts – $184/month
  • Up to 10,000 contacts – $240/month
  • Up to 25,000 contacts – $280month
  • Up to 50,000 contacts – $304/month

These plans have the following inclusions:

  • 1 user account
  • Contact management
  • Marketing automation
  • Unlimited emails

Additional functions such as sales pipeline and e-commerce may be added for an additional cost to your monthly payment.

Pricing Details

Pricing Details

Learn more about CustomerICare pricing Learn more about Infusionsoft pricing
Features

Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Infusionsoft FEATURES

  • CRM
  • Marketing Automation
  • E-Commerce
  • Multimedia marketing management
  • Web Forms
  • Social Sharing
  • Built-in metadata and keyword fields
  • Track orders, sales totals, accounts receivables, etc
  • Payment Processing
  • Drag and drop to craft and publish landing pages
  • Easy Publishing, Landing Pages
  • Email marketing, Automated Campaigns
  • Opportunity Management
  • Sales Reports
  • Multimedia Marketing
  • Marketing reports
  • Scoring tool
  • Referral Program Management
  • Lead Scoring & Distribution
  • Quotes & Orders
Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you pick a software that you think will be an actual asset for your team you shouldn’t simply pay attention to what professionals have to say about it. In many cases personal experience with the service may be different, depending on your own preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you a quick impression of how real users of Infusionsoft and CustomerICare evaluate their contact with the product. Our system is built around advanced analysis of product mentions on other websites, social networks and blogs, so you will get a comprehensive and credible landscape of what other customers think about every service. In this example Infusionsoft has a total satisfaction rating at 97% while for CustomerICare 85% of users claim they had an enjoyable experience with it.