MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Informizely vs Feedbox CEM

What is better Informizely or Feedbox CEM? Reviewing products to find the best Customer Experience Management Software doesn't have to be difficult. On our review platform, you can easily match Informizely and Feedbox CEM and quickly analyze their unique elements. We allow you to examine their capabilities, supported devices, level of support, pricing rates, terms, plus more.

It's also possible to examine their overall score (6.9 for Informizely vs. 8.0 for Feedbox CEM) and overall customer satisfaction level (100% for Informizely vs. 90% for Feedbox CEM). Devote time to review your top alternatives and find out which one is best for your company. Similarly, you have to consider the software company’s business viability; are they reliable and will they still be operating in a few years time?

Our team put a lot of effort to prepare reviews of all popular Survey Software products available out there, but among all the ones we reviewed these three caught our special attention: SoGoSurvey, Qualtrics Research Core, SurveyMonkey.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $55

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey builder
  • Targeted surveys/promotions
  • Slide-in, popup and exit surveys
  • Customizable survey widget
  • Advanced reporting dashboard
  • Data export to MS Excel
  • Triggered surveys
  • Slide-in panel
  • Text analysis
  • Automatic language detection
  • Net Promoter Score
  • Real-time results
  • Mobile-optimized surveys
  • Google Analytics Integration
  • Custom cookies and variables
  • Programmatic triggering

Pricing Info

Informizely offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Small business: $55/month (billed annually)

  • 1 domain, 1 user
  • 250 responses/month
  • Unlimited surveys and views
  • Customizable styling
  • Text analysis and drill down reporting
  • Exit intent surveys

Professional: $165/month (billed annually)

  • Small Business features plus
  • No Informizely branding
  • 3 users, 5,000 responses per month
  • Advanced targeting features
  • Mobile-optimized surveys
  • Background/clickable images
  • MailChimp and Google Analytics Integration

Enterprise: $275/month (billed annually)

  • Professional features plus
  • 3 domains
  • Target on user IDs, cookie values and JavaScript variables
  • Webhooks
  • REST Reporting API
  • Widget API
  • Integration with any back-end system

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TREND MICRO, Domino's Pizza, Pfizer

Integrations

Informizely offers the following connectivity options:

  • REST Reporting API
  • Widget API
  • Webhooks
  • JavaScript API
  • MailChimp
  • Google Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

In-site, targeted surveys and polls for identification of conversation issues and discovery of new possibilities to enhance customer experiences.

Company Email

info@informizely.com

Contact No.

Company's Address

Raadhuisstraat 22
1016DE, Amsterdam
The Netherlands

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Plug and Play
  • Custom Surveys and Questionnaires
  • Random and Random-Controlled Surveys
  • Unlimited Surveys
  • Multi-Channel
  • Multi-Question
  • Multi-Analytics
  • Voice-Activated Surveys
  • AI Predictions
  • NPS
  • Top-Notch UX
  • Branding
  • Real-Time Alerts
  • AI
  • CSAT
  • CES
  • Feedbox Index
  • Lottery and Coupon Discounts
  • Feedbox Logic
  • Offline Data Collection
  • Random Surveying
  • Fully-Customizable Reports
  • Drill Down Analytics

Pricing Info

Contact Feedbox CEM for information on their basic and enterprise pricing packages.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Barberia Capital, Senor Frog's, Superama

Integrations

Feedbox CEM integrates with the following business systems and applications:

  • Salesforce (Coming Soon)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customer feedback management software designed to help businesses measure and evaluate their customer experience via point-of-impact surveys ore remote questionnaires.

Company Email

contact@feedboxcem.com

Contact No.

Company's Address

Feedbox CEM
Huixquilucan, Edo
México

SoGoSurvey

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited survey creation
  • Basic and advanced question types
  • Add and edit your own logo
  • Custom messages
  • Survey templates
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready to export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance with BAA

Pricing Info

SoGoSurvey has a variety of pricing plans that you can choose from. Here are the details:

Survey Tool

Basic – Free

  • Basic features
  • Unlimited survey creation
  • 200 responses per year

Plus – $299 per year

  • Basic features
  • All basic and advanced question types
  • Add your own survey logo
  • Edit logo within platform
  • Show custom thank you message
  • Copy survey
  • Simple skip logic
  • Export data to Excel

Pro – $199 per month or $788 per year

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)

Premium – $299 per month or $1,118 per year

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Quiz Tool

Pro – included with survey tool

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of quizzes themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Quizzes with custom feedback
  • Data exports (CSV, Word, PPT, XLS)

Premium – included with survey tool

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous quizzes
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual quizzes
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Customer Experience – Contact vendor

Employee Experience – Contact vendor

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Accenture, Yamaha, FedEx

Integrations

SoGoSurvey integrates seamlessly with the following third-party applications:

  • Salesforce
  • Asana
  • Zapier
  • Zendesk
  • Basecamp
  • Google Analytics
  • Trello
  • Gmail
  • Slack
  • HubSpot CRM
  • Infusionsoft
  • ClickSend

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust engagement software that lets users elicit valuable feedback from customers and employees alike.

Company Email

support1@sogosurvey.com

Contact No.

Company's Address

SoGoSurvey
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171

You shouldn’t count on exclusively a broad set of features and scalable pricing from a well-known Customer Experience Management Software. Almost as significant as key features is a quality customer support. You want to ensure that in a situation where you have any questions about Informizely or Feedbox CEM, or you struggle with some problems, or perhaps you’ll want to ask for a specific revision or functionality useful to your business you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can enjoy individual training or at least a knowledge base you can use.

Page last modified