Compare Hotjar vs. Infer

Finding the proper Business Intelligence Software product is as easy as comparing the strong and weak functionalities and terms offered by Infer and Hotjar. Here you can also match their general scores: 7.9 for Infer vs. 8.8 for Hotjar. Or you can check their general user satisfaction rating, 95% for Infer vs. 98% for Hotjar. We suggest that you take some time to examine their differences and determine which one is the better alternative for your organization. Moreover. remember to factor in your company’s or industry’s special situation, such as, a multilingual app for a global team or a mobile platform to help you work away from your office. We know that not all businesses have the time to scrutinize a large number of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Business Intelligence Software category are: Hotjar, Looker, Sisense.





Hotjar screenshot Infer screenshot
Pricing Page


Our Score

9.6 ?

Our Score

7.9 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

95% ?




by quote

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription | Quote-based Quote-based
Full Review

Full Review

General Info

General Info

Hotjar is an analysis and feedback platform for understanding user behavior on your site effectively and improving your user experience.
Infer is a predictive lead scoring solution that sales and marketing teams can use to focus jointly on promising leads.
Quick Links
Cost Details

Cost Details

Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:


Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.

BASIC – $0

  • 2,000 page views per day data collection
  • Unlimited users
  • Limited reports
  • Store data for 365 days

PLUS – $29/month

  • 10,000 page views per day data collection
  • All features of the BASIC plan
  • 30-day money back guarantee


Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:

  • Up to 20,000 pages views per day – $89/month
  • Up to 50,000 pages views per day – $189/month
  • Up to 120,000 page views per day – $289/month
  • Up to 400,000 page views per day – $589/month


  • All features of Professional PLUS plan
  • No Hotjar branding
  • Advanced features access


Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.


  • Central account with unlimited sites for clients
  • Volume pricing discount
  • Use own logo for Hotjar interface rebranding
  • Client users invitation for accessing and managing their data

Infer pricing is based on the number of records processed and connected systems. Contact the vendor for more information.

Available Languages

Available Languages

English, Chinese, German, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish English
Types of Support

Types of Support

Ticket Training
Phone Live Support
Ticket Training
List of Features

List of Features


  • Multi-device support (desktop, smartphone, tablet)
  • User testing recruitment
  • Sites and organization settings
  • Feedback polls
  • Behavior logic
  • Tracking code
  • Visitor recordings
  • Visitor targeting
  • CSV or XLSX format for exported responses
  • Conversion funnels
  • Heatmaps and Recordings sharing
  • Sentiment monitoring
  • Customizable widgets
  • Form analysis
  • Support for over 40 languages
  • One script implementation
  • Billing
  • Site drop-offs view
  • One-on-one testing
  • Replay visitor sessions
  • Incident reports
  • Submission stats
  • Surveys
  • NPS (Net Promoter Score)
  • User actions view
  • User behavior visualization
  • Cross-device surveys
  • Time- or event-based questions
  • IPs blocking
  • Multiple question types
  • Recording filtering
  • Form and field engagement visualization
  • Survey editor
  • Heatmaps
  • Instant visual feedback


  • Advanced Machine Learning data science
  • Identification of bad leads and filtering them out
  • Color-coded lead ranking
  • Conversion rate and pipeline graphs
  • Daily automatic updates
  • Evolving data mining model
  • Hundreds of external signals
  • Infer dashboards
  • Infer Smart Signals
  • Integration with Salesforce, Eloqua and Marketo
  • Lead Ratings by Source chart
  • Month-to-date “Good Lead” graphs
  • Month-to-date lead gen graphs
  • Numerical lead scoring
  • Predictive lead scoring
  • Route leads to sales
Email Address

Email Address
Pricing Page

Pricing Page

Learn more about Hotjar pricing Learn more about Infer pricing
Contact Address

Contact Address

Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Infer Inc., 260 Sheridan Ave, Suite 100, Palo Alto, CA 94306
OS Supported

OS Supported

Prominent Customers

Prominent Customers

Unbounce, Nintendo, Microsoft, Intuit, Autodesk New Relic, Optimizely, Zendesk, Cloudera
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Contact No.

Contact No.



Hotjar has seamless integrations with the following apps:

  • Hubspot
  • Segment
  • Omniconvert
  • Optimizely

Meanwhile, Hotjar works right out of the box with one script for the following platforms:

  • PrestaShop
  • Instapage
  • LightCMS
  • Squarespace
  • Unbounce
  • Drupal
  • Google Tag Manager
  • HubSpot
  • Shopify
  • Magento
  • Weebly
  • WordPress
  • Joomla

Infer works closely with several players in the data and CRM landscape, and has native integrations with leading sales and marketing automation platforms like Salesforce, Eloqua, Marketo, HubSpot, and Pardot. Infer also connects with several data providers that provide outside signals to help identify and score what makes the best sales lead.

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No Business Intelligence Software will manate to solve all the requirements of a specific team. Though key functionalities of Infer and Hotjar should matter you should also carefully study the integrations provided by a given app. In many cases your team will already be using various kinds of B2B software in your company and it’s always wiser to select software that integrate well with each other. That way you will be able to be certain of a smooth transfer of information between your teams and services, which can considerably reduce time devoted to migrating between one product and the other.