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Compare Inbenta vs Botmywork Chatbot Builder

What is better Inbenta or Botmywork Chatbot Builder? You have such a huge number of Artificial Intelligence Software options in today’s state of that industry that deciding on the best product is often frustrating. On our comparison page, it is simple to compare the functions, terms and conditions, available plans, and more details of Inbenta and Botmywork Chatbot Builder.

You can compare their score (8.4 for Inbenta vs. 8.0 for Botmywork Chatbot Builder) and user satisfaction level (100% for Inbenta vs. 100% for Botmywork Chatbot Builder). The scores and ratings provide you with a general idea how these two software products perform. Moreover, find out if the software can integrate with your current business apps to guarantee greater productivity.

Our team put a lot of effort to prepare reviews of all popular Artificial Intelligence Software solutions available out there, but among them these three caught our special attention: Salesforce Einstein, Azure Machine Learning Studio, Cloud Machine Learning Engine.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Self-Service
  • Analytics
  • Auto complete
  • Dynamic FAQs
  • Support Ticketing
  • Email Management
  • Auto Responses
  • Canned Responses
  • E-Commerce
  • Integrations
  • Chatbots

Pricing Info

Inbenta’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Multiplus SA, Xapo, GoAnimate

Integrations

Inbenta integrates with the following business systems and applications:

  • Zendesk
  • Salesforce Desk.com
  • Salesforce Service Cloud
  • Endeca
  • Skype
  • Facebook Messenger
  • Mobile

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.

Company Email

info@inbenta.com

Contact No.

Company's Address

777 Mariners Island Blvd. Suite #220
San Mateo, California
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Quick Facebook Integration
  • Ready-made Bot Conversation Flow Templates
  • Natural Language Processing (NLP)
  • On-Demand Chatbot Training
  • Live Bot Testing in Facebook
  • Information Capture from User Inputs
  • Documentation with Video Tutorials
  • Conversation Triggers and Rules
  • Hints and Options
  • Sentiment Tracking and Analysis
  • Broadcast Messages
  • Dashboard with Bot Analytics
  • E-commerce Integrations
  • Human Takeover and Live Chat
  • One Click Cloning

Pricing Info

BotMyWork Chatbot Builder offers the following FREE, STARTER and BUSINESS pricing packages:

FREE: $0/month

 

  • 1 Chatbot
  • Number Of Subscribers Up to 500
  • Lead Generation Form – Yes
  • Broadcasts To Subscribers – Yes
  • With BotMyWork Watermark

STARTER: Starts from – $9/month

  • 1 Chatbot
  • Number Of Subscribers Up to 25000
  • Lead Generation Form – Yes
  • Broadcasts To Subscribers – Yes
  • User Segments – Yes
  • Live Chat Handover – Yes
  • Number Of Groups For FAQs – Unlimited
  • No BotMyWork Watermark
  • One To One Training Session

BUSINESS – Starts from $99/month

  • All STARTER Features
  • Number Of Subscribers – Unlimited
  • Help In Building Chatbot

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

BotMyWork Chatbot Builder integrates with the following business systems and applications:

  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A chatbot development tool that enables users to create chatbots that are specifically designed for Facebook deployment.

Company Email

support@botmywork.com

Contact No.

Company's Address

Botmywork
3/460, Vishwas Khand, Gomti Nagar
226010 Lucknow, Uttar Pradesh
India

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

It may not always be sufficient to just compare Inbenta and Botmywork Chatbot Builder against one another. While useful features, pricing plans and customer reviews are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards merited by every app. Very often a less known solution may turn out to be a great choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that despite lesser market presence it’s a worthy rival to the solutions that rule the market.

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