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Compare IdeaScale vs Reputology

What is better IdeaScale or Reputology? When you compare IdeaScale and Reputology, you can easily see which CRM Software product is the more suitable option. This ensures that your business can select the most productive and useful application. You can study the specifics, such as available tools, pricing, plans offered by each vendor, offer stipulations, and many more

We also let you evaluate their overall scores to know which one appears to be more beneficial for your firm. IdeaScale has 7.8 points for overall quality and 97% rating for user satisfaction; while Reputology has 7.0 points for overall quality and 97% for user satisfaction. Similarly, you can also find out which vendor is more credible by sending an email request to the two companies and see which one replies faster.

Our experts made sure to review all popular Customer Support Software solutions that you can find on the market, but among them these three caught our special attention: Freshdesk, Salesforce Service Cloud, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $2,500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 1 Community
  • Logo Upload
  • Profanity Filter
  • Mobile Optimized
  • Custom Fields
  • Social Integration
  • Google Analytics
  • Innovation Widget
  • 99.5% Up-Time Guarantee
  • Resources & Training
  • Workflow Management
  • Idea Refinement
  • Evaluation Tool Set
  • SAML
  • Full API Access
  • Security/ SAS 70 Type II
  • Single Sign-On

Pricing Info

Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.

Free

All the basic tools to jumpstart your tinkering process. Features include:

  • 5 Campaigns
  • Logo Upload
  • Profanity Filter
  • Mobile Optimized
  • Web Support

SMB – $2,500/year

Ideal for businesses with 500 employees or less.

  • 15 Campaigns
  • 10 Custom Fields
  • Social Integration
  • Public or Private Community
  • Read API Access

Enterprise & Special Plans – Contact for Pricing details

Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.

Both plans come with the following features:

  • Unlimited Campaigns
  • 20 Custom Fields
  • Dedicated Support & Training
  • Idea Refinement & Evaluation
  • Full API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bayada, City of Atlanta, Columbia University, EA, NBC. NASA

Integrations

IdeaScale integrates with:

  • Facebook
  • Sharepoint
  • LinkedIn
  • Twitter
  • Yammer
  • Wordpress
  • OneLogin

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

IdeaScale is an open innovation platform that uses crowdsourcing to help you find and develop the next big thing.

Company Email

sales@ideascale.com

Contact No.

Company's Address

1506 19th St. N.W. Suite 4, Washington, D.C. 20036

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Monitoring and Listening
  • Fast Customer Engagements
  • Opportunity Finder
  • Review Monitoring
  • Customer Feedback
  • Text Analytics

Pricing Info

Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:

Single Location – $25/month

  • 5 Users
  • Dashboard
  • Analytics
  • Workflow
  • Support per location

Multiple Locations – Contact For Pricing

  • Unlimited Users
  • Dashboard
  • Analytics
  • Workflow
  • Support
  • Professional Services Available

Agencies – Contact For Pricing

  • Unlimited Users and Multiple Orgs
  • Dashboard
  • Analytics
  • Workflow
  • Support
  • Whitelabeling

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hillstone Restaurant, Gold's Gym, House of Blues

Integrations

Reputology integrates with the following business systems and applications:

  • Yelp
  • Google My Business
  • Facebook
  • Hootsuite
  • Foursquare

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Reputology monitors reviews & collects feedback so that you can make your business better.

Company Email

support@reputology.com

Contact No.

Company's Address

86 Idora Avenue
San Francisco, CA 94127
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Please keep in mind that even though both IdeaScale and Reputology may have an excellent range of features each service might be created for a different business size. If you are comparing features you may want to focus on a company size they are meant for. Certain elements could scale up effectively for big enterprises but if you have a small or medium company it’s often more sensible to refrain paying for complex functionalities that you might never actually use.

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