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Compare iCRM vs Freshsales

What is better iCRM or Freshsales? Getting the most appropriate CRM Software for your organization is difficult with too much features, choices, and offers to take note of. But, relying on our website will make it possible for you to streamline the necessary steps by getting all key apps in one location.

For instance, you can match iCRM and Freshsales for their tools and overall scores, namely, 5.5 and 9.7, respectively. Similarly, you can check which software has superior general user satisfaction rating: 99% (iCRM) and 95% (Freshsales) to find out which software is better for your organization. Don’t just buy the solution with the most attractive price, but the software that has the best value for your money.

People who don't have much time or need a CRM Software advice from our team may want to examine these top choices for this year: Freshsales, HubSpot CRM, Salesforce CRM.

iCRM

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 5.5

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Automation
  • Marketing Automation
  • Support Automation
  • user Privilege
  • Reports and Dashboard
  • Scalability

Pricing Info

Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

iCRM integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • LinkedIn
  • Telephony Software
  • Email
  • SMS
  • ERP’s

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.

Company Email

info@ipercepts.com

Contact No.

Company's Address

109, Jaktap Lay-Out, Amar Nagar
Wanadongri, Hingana Road
Nagpur, Maharashtra 440016
India

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Pricing Info

Freshsales offers five SMB and enterprise pricing plans. A 21-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Unlimited number of users
  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  •  Contact Management
  •  Pipeline Management
  •  250 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  2 Sales Campaigns/user
  •  Lead Scoring
  •  5 Intelligent Workflows
  •  Basic Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on

Garden – $25/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  500 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  5 Sales Campaigns/user
  •  Lead Scoring
  •  15 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization

Estate – $49/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  1000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integrations
  •  10 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  40 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • Contact Management
  •  Multiple Pipeline Management
  •  2000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  25 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  50 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency
  •  EUC Data Center
  •  IP Whitelisting
  •  Audit Logs

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dyson, Garda World, Flyrobe

Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. Among others, it integrates with:

  • Freshdesk
  • Google Calendar
  • Freshchat
  • Freshconnect
  • Freshcaller
  • Mailchimp
  • Zapier
  • Quickbooks
  • Xero
  • Segment

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.

Company Email

support@freshsales.io

Contact No.

Company's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
USA

You shouldn’t count on simply a broad array of useful tools and scalable pricing packages from a popular CRM Software. Almost as important as core features is a quality customer support. You want to ensure that when you have any questions about iCRM or Freshsales, or you run into a problem, or maybe you’ll need to request a specific revision or functionality beneficial to your team you can count on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you can enjoy personal training or at least an FAQ you can use.

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