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Compare Icertis vs Concord

What is better Icertis or Concord? Today’s firms want the top Contract Lifecycle Management Software product to remain competitive. On this page we help you with choosing the best software, by allowing you to compare Icertis and Concord down to the very details of their individual modules.

It's also possible to check our general scoring values, which rate the software all round quality and performance. Icertis got a 8.1 score, while Concord has a score of 8.6. Likewise, it is possible to compare their general user satisfaction rating: 100% (Icertis) against 98% (Concord). Bear in mind to choose the software that best answers your most urgent needs, not the solution with the most robust features.

Our experts made sure to prepare reviews of all popular Contract Lifecycle Management Software products available out there, but among them these three deserved our special attention: ManageEngine ServiceDesk, IBM Emptoris, SAP Ariba.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Smart Contract Initiation
  • Specialized Solutions
  • Intelligent Contract Authoring
  • Negotiations and Collaborations
  • Contract Approval and Execution
  • Contract Visibility and Search
  • Usability and Productivity
  • Risk and Compliance
  • Single Source of Truth
  • RFx Management
  • Proposal Management
  • Enterprise Integration
  • Open Architecture
  • Enterprise Integration

Pricing Info

Pricing is available on a by quote basis. Please contact Icertis directly for pricing information and other product details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ABB, Chemonics, Daimler AG, Airtel

Integrations

Icertis integrates with the following business systems and applications:

  • Adobe Sign
  • Box
  • Cloud Moyo
  • Cognizant
  • Docu Sign
  • Duff & Phelps
  • Infosys
  • KPIT
  • Microsoft
  • PROS
  • Thomson Reuters
  • Tradeshift

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Icertis is the leading provider of contract lifecycle management in the cloud and an innovative, easy-to-use platform that continually adapts to complex business needs.

Company Email

info@icertis.com

Contact No.

Company's Address

14711 NE 29th Place, Suite 100
Bellevue, WA 98007

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $24.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online document editing
  • Discussion
  • Deadline alert
  • e-Signature
  • Audit Trail
  • Version control
  • Advanced access control
  • Amendments management
  • Bulk send
  • Approval workflows
  • API
  • Analytics Dashboard
  • Custom identification policies
  • Data Export
  • Subsidiary management
  • Data localization
  • LDAP
  • Custom Branding

Pricing Info

Concord offers four SMB and enterprise pricing packages, including a free plan for small teams and startups. Give the details a look, and select your plan:

Free

  • Online document editing
  • Discussion
  • Deadline alert
  • e-Signature
  • Audit Trail

Standard – $24.99/user/month

  • Online document editing
  • Discussion
  • Deadline alert
  • e-Signature
  • Audit Trail
  • Version control
  • Advanced access control
  • Amendments management
  • Google Drive, Dropbox, Clio* Integrations

Plus – $49.99/user/month

  • Online document editing
  • Discussion
  • Deadline alert
  • e-Signature
  • Audit Trail
  • Version control
  • Advanced access control
  • Amendments management
  • Google Drive, Dropbox, Clio* Integrations
  • Bulk send
  • Approval workflows
  • API
  • Analytics Dashboard
  • Custom identification policies
  • Salesforce, Box Integration
  • Data Export

Enterprise – by quote

  • Online document editing
  • Discussion
  • Deadline alert
  • e-Signature
  • Audit Trail
  • Version control
  • Advanced access control
  • Amendments management
  • Google Drive, Dropbox, Clio* Integrations
  • Bulk send
  • Approval workflows
  • API
  • Analytics Dashboard
  • Custom identification policies
  • Salesforce, Box Integration
  • Data Export
  • Subsidiary management
  • Data localization
  • LDAP
  • Custom Branding

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intel, Sony Music, Johnson & Johnson

Integrations

Concord integrates with the following business systems and applications:

  • Dropbox
  • Google Drive
  • Clio
  • Salesforce
  • Box

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Concord is contract management solutions provider that enables companies to streamline their contract lifecycle management processes.

Company Email

Contact No.

Company's Address

3420 Hillview Ave., Building 3
Palo Alto CA 94304
USA

ManageEngine ServiceDesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

Almost as essential as features and client support responsiveness are pricing plans made available by Icertis and Concord. Although cost should not be the only aspect it’s surely a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your company size and painlessly scaled up if your business grows. Be sure that you don’t pick pricing plans that have complex functionalities that you won’t use and always try to contact with the vendor directly as big companies can frequently benefit from special pricing. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a valuable experience that doesn’t require you to spend any money and gives you a practical overview of what it’s like to work with Icertis and Concord.

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