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Compare IBM Watson vs V-Person Service Desk

What is better IBM Watson or V-Person Service Desk? Today’s corporations require the most effective Artificial Intelligence Software product to continue to be competitive. On this page we help you with buying the best solution, by allowing you to examine IBM Watson and V-Person Service Desk down to the very details of their individual functions.

You may also check our total scoring values, which rate the software overall quality and performance. IBM Watson got a 9.3 score, while V-Person Service Desk has a score of 8.6. Likewise, you can compare their general user satisfaction rating: 99% (IBM Watson) against 100% (V-Person Service Desk). Remember to opt for the application that best matches your most urgent issues, not the solution with the higher number of features.

In case you you want to quickly identify the optimal Artificial Intelligence Software according to our experts we advise you check out these products: Azure Machine Learning Studio, Salesforce Einstein, Cloud Machine Learning Engine.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Domain-specific research
  • Discovery acceleration
  • Interaction enrichment
  • Adaptive customer experiences
  • Personalized communication
  • System condition monitoring
  • Disruption anticipation
  • Targeted recommendations
  • Liabilities detection
  • Risk mitigation
  • Chatbots
  • Knowledge management
  • Discovery news
  • Visual recognition
  • Speech-to-text-to-speech
  • Language translator
  • Natural language classifier
  • Tone analyzer
  • Personality insights

Pricing Info

The enterprise pricing for different solutions/sectors varies. IBM provides an online estimate according to varying requirements. The pricing for IBM Watson Analytics is as follows:

Plus: $30/user/month

  • Single user
  • 2GB storage
  • On premises and cloud relational databases
  • 18 data connectors
  • IBM Analytics Exchange data and more

Professional: $80/user/month

  • Plus features and
  • 1+ users
  • 100GB storage
  • 19 data connectors (including IBM Cognos reports)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Staples, Autodesk, Korean Air

Integrations

IBM Watson integrates with a variety of other popular platforms and systems. More information is available from official support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Enterprise AI platform that provides businesses with the power they need to accelerate research and discovery, predict disruptions and enrich interactions

Company Email

ews@us.ibm.com

Contact No.

Company's Address

IBM Watson
1 New Orchard Road,
Armonk, New York
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Natural Language Understanding
  • Real-Time Virtual Agent Support
  • Live Agent Handover
  • Conversation History Provision
  • Knowledge Management
  • Workflow Management
  • BI Reporting Platform
  • Integrations

Pricing Info

V-Person Service Desk is a self-service desk for workers. Companies interested in integrating the virtual agent into their ecosystem can request for their enterprise pricing via phone or email.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Commercial Bank of Dubai, Royal Society for the Prevention of Cruelty to Animals, Verizon

Integrations

V-Person Service Desk can be integrated with the following types of services and solutions:

  • Single Sign-On
  • Ticketing
  • Databases
  • Live Chat

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A machine learning and AI-powered self-service support portal for a company’s employees.

Company Email

info@creativevirtual.com

Contact No.

Company's Address

Creative Virtual
165-167 Cannon Workshops
5 Cannon Drive
London
E14 4AS

In case you are still having second thoughts about which solution will perform best for your business it may be a sensible idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular a given product is and how big is its online presence.For instance, if you look at IBM Watson LinkedIn profile you’ll see that they are followed by 25479 users. In case of V-Person Service Desk the amount of followers on their LinkedIn page is 989.

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