Compare HubSpot CRM vs. ManageEngine ServiceDeskComparing HubSpot CRM and ManageEngine ServiceDesk, it is simple to see which CRM Software product is the more effective alternative. This means that your business can get the most productive and effective application. You can study the specifics, for example available tools, prices, plans offered by each vendor, offer conditions, and more We also let you check their general scores to know which one appears to be more beneficial for your firm. HubSpot CRM has 9.8 points for overall quality and 99% rating for user satisfaction; while ManageEngine ServiceDesk has 8.7 points for overall quality and 100% for user satisfaction. Likewise, you can also check which software business is more reliable by sending an an email question to both vendors and see which company replies without delays. We are aware that not all businesses have enough time to try out dozens of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the CRM Software category are: Freshdesk, Pipedrive, HubSpot CRM.
|Free||Monthly payment | One-time payment | Quote-based|
HubSpot CRM is the winner of our 2017 Expert's Choice Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
|Learn more about HubSpot CRM pricing||Learn more about ManageEngine ServiceDesk pricing|
|Types of Support|
Types of Support
|TUI Travel, ABBYY, Shoretel||Hallmark, Lufthansa, GE, Intel, Airbus|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
HubSpot supports integrations with the following business systems and applications:
ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.
| 25 First Street, 2nd Floor|
Cambridge, MA 02141
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
Starter – $50/month
Basic – Starting at $200/month (billed annually)
Professional – Starting at $800/month (billed annually)
Enterprise – Starting at $2,400/month (billed annually)
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Professional (IT Help Desk + Asset)
Enterprise (IT Help Desk + Asset + ITIL)
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When you test various CRM Software apps you shouldn’t simply look at their list of features and provided pricing packages. Pay attention to the fact that the service must be adjusted to your standards and team so the more flexible their offer the better. Learn which systems are supported by HubSpot CRM and ManageEngine ServiceDesk and make sure you will obtain mobile support for whatever devices you use in your company. You should also find out which languages and geographies are supported, because this could be a deal breaker for many companies.