Compare HubSpot CRM vs. IdeaScale

Comparing products to get the best CRM Software doesn't have to be difficult. On our review platform, we enable you to match HubSpot CRM and IdeaScale and right away see their unique elements. We allow you to examine their capabilities, supported devices, support service, pricing, terms, and many more. You can also review their overall score (9.8 for HubSpot CRM vs. 7.8 for IdeaScale) and overall customer satisfaction level (99% for HubSpot CRM vs. 97% for IdeaScale). Devote time to assess your best alternatives and find out which one is best for your company. Likewise, you must check the software vendor’s business viability; can they be relied upon and will they still be operating in the future? Those of you who want to save some time or want a CRM Software advice from our team may want to take a look at these top choices for this year: HubSpot CRM, Freshdesk, Freshsales.

HubSpot CRM





HubSpot CRM screenshot IdeaScale screenshot
Pricing Page

Total Score

Our Score

9.8 ?

Our Score

7.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

99% ?

Client Satisfaction

97% ?





Pricing Type

Pricing Type

Free Free | Annual Subscription
Detailed Review

Detailed Review

General Description

General Description

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.
IdeaScale is an open innovation platform that uses crowdsourcing to help you find and develop the next big thing.
Useful Links
OS Supported

OS Supported

Windows Mobile
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Phone Number

Phone Number

+1-888-482-7768 +1 (800) 549-9198
Vendor Email

Vendor Email


HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

IdeaScale integrates with:

  • Facebook
  • Sharepoint
  • LinkedIn
  • Twitter
  • Yammer
  • Wordpress
  • OneLogin
List of Features

List of Features


  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling


  • 1 Community
  • Logo Upload
  • Profanity Filter
  • Mobile Optimized
  • Custom Fields
  • Social Integration
  • Google Analytics
  • Innovation Widget
  • 99.5% Up-Time Guarantee
  • Resources & Training
  • Workflow Management
  • Idea Refinement
  • Evaluation Tool Set
  • SAML
  • Full API Access
  • Security/ SAS 70 Type II
  • Single Sign-On
Pricing Page

Pricing Page

Learn more about HubSpot CRM pricing Learn more about IdeaScale pricing
Vendor's Address

Vendor's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
1506 19th St. N.W. Suite 4, Washington, D.C. 20036
Popular Customers

Popular Customers

TUI Travel, ABBYY, Shoretel Bayada, City of Atlanta, Columbia University, EA, NBC. NASA
Available Languages

Available Languages

English English
Available Plans

Available Plans


  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.


All the basic tools to jumpstart your tinkering process. Features include:

  • 5 Campaigns
  • Logo Upload
  • Profanity Filter
  • Mobile Optimized
  • Web Support

SMB – $2,500/year

Ideal for businesses with 500 employees or less.

  • 15 Campaigns
  • 10 Custom Fields
  • Social Integration
  • Public or Private Community
  • Read API Access

Enterprise & Special Plans – Contact for Pricing details

Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.

Both plans come with the following features:

  • Unlimited Campaigns
  • 20 Custom Fields
  • Dedicated Support & Training
  • Idea Refinement & Evaluation
  • Full API Access
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Every time you select a software that you think will be an actual asset for your business you shouldn’t only pay attention to what reviewers have to say about it. In many cases individual experience with the software may be different, depending on specific preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick overview of how real users of HubSpot CRM and IdeaScale estimate their contact with the service. Our system is built around complex analysis of product appearances on other sites, social media and blogs, so you are going to obtain a comprehensive and reliable picture of what other clients think about every software. In this example HubSpot CRM got a total satisfaction rating at 99% while for IdeaScale 97% of people say they had an enjoyable experience with it.