Compare HubSpot CRM vs. Customer Thermometer

With various features, pricing, conditions, and more to evaluate, choosing the best CRM Software for your firm is tricky. But by working with our system, it's easy to match the characteristics of HubSpot CRM and Customer Thermometer including their general rating, respectively as: 9.8 and 7.6 for overall score and 99% and 96% for user satisfaction. You can also assess them feature by feature and see which software is a more effective fit for your company. Don’t forget to use a free trial first before opting in for a plan to get a firsthand experience how the software can help you in real setting. In the event you want to quickly find the more reliable CRM Software according to our review team we advise you take a look at one of these products: Freshdesk, HubSpot CRM, Freshsales.

HubSpot CRM



Customer Thermometer


HubSpot CRM screenshot Customer Thermometer screenshot
Pricing Details

Our Score

Our Score

9.8 ?

Our Score

7.6 ?

Client Experience

Client Experience

Client Experience

99% ?

Client Experience

96% ?





Pricing Model

Pricing Model

Free Monthly payment
Detailed Review

Detailed Review

General Info

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.
Customer Thermometer is a 1-click email feedback tool proven to reduce customer churn.
Quick Links
Vendor Email

Vendor Email

Pricing Details

Pricing Details

Learn more about HubSpot CRM pricing Learn more about Customer Thermometer pricing
Contact Phone

Contact Phone

Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Languages Supported

Languages Supported

English English
Available Support

Available Support

Phone Live Support
Ticket Training
Ticket Training
Popular Customers

Popular Customers

TUI Travel, ABBYY, Shoretel Crowd Surge, Sonos, Australian Red Cross
Cost Details

Cost Details


  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.

Runner – $29/month

  • Powerful analytics & reporting
  • Unlimited users
  • League Tables
  • Mobile alerts
  • 50 credits per month

Jumper – $49/month

  • Iincludes all Runner features plus:
  • Outlook / Gmail signature buttons
  • Embed Thermometer code into your own emails via 3rd party apps such as Zendesk or Outlook
  • Net Promoter® Score
  • Telephone support
  • 200 credits per month

Flyer – $99/month

  • All features plus 500 credits per month

Mach 1 – $159/month

  • All features plus 1,000 credits

Enterprise Plan – Contact Customer Thermometer directly for pricing details




  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Customer Thermometer FEATURES

  • Email Thermometers
  • Embedded Thermometers
  • Email Thermometers
  • Vast selection of customizable icons
  • Create your own icons
  • Real-Time Reporting Dashboards
  • Custom Fields
  • Customer Unhappiness Notifications
  • Satisfaction Tracker
  • Individual Performance Monitoring
  • Timed and Reminder Blasts
  • Real-Time Results Widgets
  • Net Promoter Score
Contact Address

Contact Address

25 First Street, 2nd Floor
Cambridge, MA 02141
76 Lincoln Road
Cressex Business Park
High Wycombe
HP12 3RH


HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

Customer Thermometer supports integrations with the following business systems and applications:

  • Zendesk
  • Outlook
  • Salesforce
  • Autotask
  • MailChimp
  • Intercom
  • Infusionsoft
  • Gmail
  • Administrate
  • Aweber
  • Microsoft Dynamics
  • Kayako
  • TeamSupport
  • ConnectWise
  • Sirportly
  • ServiceCEO
  • HappyFox
  • Service Autopilot
  • LiveAgent Support
  • Zoho Support Shopify
  • CampaignMonitor
  • Maximizer CRM
Available Devices

Available Devices

Windows Mobile
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Popular Alternatives

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Almost as essential as features and user support responsiveness are pricing options provided by HubSpot CRM and Customer Thermometer. While pricing should not be the only factor it’s definitely an important thing to consider. You should look for a flexible pricing package that can be matched with your company size and easily scaled up when your team grows. Be sure that you don’t select packages that include extra features that you won’t find a use for and always try to get in touch with the vendor directly because big companies can often benefit from discounts. You should also check out a free trial or demo of each solution to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with HubSpot CRM and Customer Thermometer.