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Compare Bright Pattern vs. HubSpot CRM

Reviewing products to get the best CRM Software doesn't have to be tough. On our review platform, it is possible to match Hubspot CRM and Bright Pattern and promptly evaluate their differences. We allow you to check their uniqe benefits, supported devices, level of support, pricing, terms, and much more. You can even review their overall score (9.3 for Hubspot CRM vs. 8.4 for Bright Pattern) and overall customer satisfaction level (99% for Hubspot CRM vs. 97% for Bright Pattern). Spend some time and compare your leading alternatives and discover which one is ideal for your company. Similarly, you have to check the software vendor’s business viability; can you count on them and will they still be on the market in a few years time? At the moment, the leading solutions in our CRM Software category are: Freshsales, Freshdesk, HubSpot CRM.
Comparison

Bright Pattern

VS

HubSpot CRM

VS

FREE
Bright Pattern screenshot HubSpot CRM screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

97% ?

Client Satisfaction

99% ?

Cost

Cost

$70

free

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Free
Full Review

Full Review

General Description

General Description

Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.
Easy Links
Integrations

Integrations

Bright Pattern integrates with the following business systems and applications:

  • Salesforce
  • ZenDesk
  • Microsoft Dynamics
  • Oracle RightNow
  • WFM

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
Email Address

Email Address

sales@brightpattern.com
Vendor's Address

Vendor's Address

1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
25 First Street, 2nd Floor
Cambridge, MA 02141
USA
Pricing Details

Pricing Details

Learn more about Bright Pattern pricing Learn more about HubSpot CRM pricing
Available Support

Available Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Popular Clients

Popular Clients

Mercedes-Benz, Hitachi, SPi Global, MTT TUI Travel, ABBYY, Shoretel
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Customer Types

Customer Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Languages Supported

Languages Supported

English English
List of Features

List of Features

Bright Pattern FEATURES

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

HubSpot CRM FEATURES

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling
Phone Number

Phone Number

+1-855-631-4553 +1-888-482-7768
Cost Details

Cost Details

Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:

Voice Select – $70/month (annual billing) or $90/month (monthly billing)

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting

Professional – $100/month (annual billing) or $120/month (monthly billing)

  • All Voice Select features
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration

Premium – $140/month (annual billing) or $160/month (monthly billing)

  • All Professional features
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers

Enterprise – By quote

  • All Premium features
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You shouldn’t expect only a broad array of useful tools and scalable pricing packages from a reliable CRM Software. Almost as important as main features is a top-notch customer support. You want to guarantee that when you have any questions about Hubspot CRM or Bright Pattern, or you face some problems, or perhaps you’ll need to request a specific change or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to benefit from personal training or at the very least an FAQ you can use.