Compare Teamwork Desk vs. HP Service Anywhere

There are many Help Desk Software products in the market today. The ideal way to find out which product fits your needs best is to check them side by side. For instance, here you can examine HP Service Anywhere and Teamwork Desk for their overall score (8.1 vs. 8.0, respectively) or their user satisfaction rating (97% vs. 100%, respectively). Additionally, you can check their capabilities and pricing terms as well as other valuable information below. When matching products make sure to examine their similar advantages and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, remember to evaluate non-core issues like security, backup, ease-of-use, and customer service. Users who are pressed for time or could use a Customer Support Software recommendation from our experts might want to investigate these top choices for this year: Samanage, Freshdesk, LiveAgent.
Product

Teamwork Desk

VS

HP Service Anywhere

VS

Teamwork Desk screenshot HP Service Anywhere screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

8.1 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

97% ?

Cost

Cost

$0.10

by quote

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

General Info

General Info

Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer.
ITIL based SaaS service desk that brings together a broad range of ITSM capabilities, Big Data and social collaboration.
Quick Links
Available Plans

Available Plans

Teamwork Desk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Startup – $0.10 per ticket

  • 5 agents
  • 3 inboxes
  • 1 free Help Docs site ($20 thereafter)
  • Smart inboxes
  • Access, embeddable contact form

Basic – $5/agent/month (annual billing) or $7/agent/month (monthly billing)

  • All Startup features
  • Pay per agent – fixed cost
  • Unlimited agents
  • Unlimited inboxes

Pro – $20/agent/month (annual billing) or $30/agent/month (monthly billing)

  • All Basic features
  • Reporting
  • Time tracking
  • Automated triggers
  • Customer portal
  • Add unlimited part-time agents

Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:

  • IT service desk that’s easy to use, administer, and configure
  • Data consolidated from all sources to solve and prevent user problems
  • Context-aware search that enables employees to help themselves
  • Powerful analytics to identify potential issues before they become problems
  • 30-day free trial with 10 concurrent users
Supported Integrations

Supported Integrations

Teamwork Desk integrates with the following business systems and applications:

  • Teamwork Projects
  • HubSpot
  • OneDrive for Business
  • Dropbox
  • Zendesk
  • Xero
  • Calendar Sync
  • Box
  • Time Doctor
  • Hubstaff
  • Gmail
  • EagleSchedule
  • Freshbooks
  • QuickBooks
  • SupportBee
  • TimeCamp
  • Blinksale
  • Outlook
  • Google Drive
  • Harvest

and many more.

No information available.

Phone Number

Phone Number

+353-21-4307675 +1 800 633-3600
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Contact Email

Contact Email

support@teamwork.com
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Android
Web-based
Contact Address

Contact Address

North Point House North Point Business Park
New Mallow Rd
Cork, Ireland
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA
94304-1185
USA
Pricing Page

Pricing Page

Learn more about Teamwork Desk pricing Learn more about HP Service Anywhere pricing
Languages

Languages

USA, Canada, International USA, UK, Canada, Germany, Japan
List of Features

List of Features

Teamwork Desk FEATURES

  • Reporting
  • Time tracking
  • Automated triggers
  • Customer portal
  • Smart Inboxes

HP Service Anywhere FEATURES

  • ITIL Service Desk
  • Big Data
  • Social IT Management
  • Agile Continuous Delivery
  • Easy to Use
Prominent Clients

Prominent Clients

YOUNITY, TSG Ltd, Industrias Peñoles, INFOTEC, Injazat
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which solution will be best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each software is and how big is its online presence. For example HP Service Anywhere Twitter profile has currently 2100 followers. At the same time Teamwork Desk Twitter is followed by 7468 people.