Compare Teamwork Desk vs. HP Service Anywhere

You can use our scoring system to give you a general idea which Help Desk Software product is better for your business. For overall product quality, HP Service Anywhere attained 8.1 points, while Teamwork Desk earned 8.0 points. At the same time, for user satisfaction, HP Service Anywhere scored 97%, while Teamwork Desk scored 100%. Details about their functions, tools, supported platforms, customer support, and more are provided below to give you a more versatile comparison. Don’t forget to get only the features your company needs so you don’t waste resources for functions which are redundant. At this time, the most popular services in our Customer Support Software category are: Freshdesk, Zendesk, Samanage.
Comparison

Teamwork Desk

VS

HP Service Anywhere

VS

Teamwork Desk screenshot HP Service Anywhere screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.1 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

97% ?

Cost

Cost

$0.10

by quote

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Quote-based
Complete Review

Complete Review

Product Info

Product Info

Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer.
ITIL based SaaS service desk that brings together a broad range of ITSM capabilities, Big Data and social collaboration.
Quick Links
Pricing Page

Pricing Page

Learn more about Teamwork Desk pricing Learn more about HP Service Anywhere pricing
List of Features

List of Features

Teamwork Desk FEATURES

  • Reporting
  • Time tracking
  • Automated triggers
  • Customer portal
  • Smart Inboxes

HP Service Anywhere FEATURES

  • ITIL Service Desk
  • Big Data
  • Social IT Management
  • Agile Continuous Delivery
  • Easy to Use
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Android
Web-based
Phone No.

Phone No.

+353-21-4307675 +1 800 633-3600
Vendor's Address

Vendor's Address

North Point House North Point Business Park
New Mallow Rd
Cork, Ireland
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA
94304-1185
USA
Languages

Languages

English English, Germany, Japan
Email Address

Email Address

support@teamwork.com
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Types of Support

Types of Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Integrations

Integrations

Teamwork Desk integrates with the following business systems and applications:

  • Teamwork Projects
  • HubSpot
  • OneDrive for Business
  • Dropbox
  • Zendesk
  • Xero
  • Calendar Sync
  • Box
  • Time Doctor
  • Hubstaff
  • Gmail
  • EagleSchedule
  • Freshbooks
  • QuickBooks
  • SupportBee
  • TimeCamp
  • Blinksale
  • Outlook
  • Google Drive
  • Harvest

and many more.

No information available.

Prominent Clients

Prominent Clients

YOUNITY, TSG Ltd, Industrias Peñoles, INFOTEC, Injazat
Available Plans

Available Plans

Teamwork Desk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Startup – $0.10 per ticket

  • 5 agents
  • 3 inboxes
  • 1 free Help Docs site ($20 thereafter)
  • Smart inboxes
  • Access, embeddable contact form

Basic – $5/agent/month (annual billing) or $7/agent/month (monthly billing)

  • All Startup features
  • Pay per agent – fixed cost
  • Unlimited agents
  • Unlimited inboxes

Pro – $20/agent/month (annual billing) or $30/agent/month (monthly billing)

  • All Basic features
  • Reporting
  • Time tracking
  • Automated triggers
  • Customer portal
  • Add unlimited part-time agents

Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:

  • IT service desk that’s easy to use, administer, and configure
  • Data consolidated from all sources to solve and prevent user problems
  • Context-aware search that enables employees to help themselves
  • Powerful analytics to identify potential issues before they become problems
  • 30-day free trial with 10 concurrent users
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you research different Help Desk Software services you shouldn’t only explore their features list and provided pricing plans. Keep in mind the solution should be meeting your standards and company so the more flexible their offer the better. Find our which OSes are supported by HP Service Anywhere and Teamwork Desk and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this might be a critical factor for many firms.