Compare HP Service Anywhere vs. ManageEngine ServiceDesk

To successfully get the most helpful and productive Help Desk Software for your firm, you have to compare products available on the market. For example, here you can match HP Service Anywhere’s overall score of 8.1 against ManageEngine ServiceDesk’s score of 6.7. You can even evaluate their general user satisfaction: HP Service Anywhere (97%) vs. ManageEngine ServiceDesk (100%). Furthermore, you can assess their strengths and weaknesses feature by feature, including their terms and conditions and prices. By comparing products you are sure that you pick the right software for your company. It goes without saying you have to know your particular requirements to realize which software meets those needs. Right now, the top services in our Help Desk Software category are: Samanage, LiveAgent, Freshdesk.
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HP Service Anywhere

VS

ManageEngine ServiceDesk

VS

HP Service Anywhere screenshot ManageEngine ServiceDesk screenshot
Pricing Page

Total Score

Our Score

8.1 ?

Our Score

8.7 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

100% ?

Price

Price

by quote

by quote

Price Scheme

Price Scheme

Quote-based Monthly payment | One-time payment | Quote-based
Complete Review

Complete Review

General Description

General Description

ITIL based SaaS service desk that brings together a broad range of ITSM capabilities, Big Data and social collaboration.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
Useful Links
Integrations

Integrations

No information available.

ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.

Add-Ons

  • 3D Datacenter Floor
  • WAN RTT Monitor
  • Cisco
  • Social IT

Plug-Ins

  • NetFlow
  • NCM
  • Oracle
  • SAP
  • Websphere
  • Cassandra
  • Sybase
  • Microsoft
  • Amazon
  • Windows Azure
Available Devices

Available Devices

Windows
Android
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Pricing Info

Pricing Info

Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:

  • IT service desk that’s easy to use, administer, and configure
  • Data consolidated from all sources to solve and prevent user problems
  • Context-aware search that enables employees to help themselves
  • Powerful analytics to identify potential issues before they become problems
  • 30-day free trial with 10 concurrent users

ManageEngine ServiceDesk Plus price rates are available only upon request, so contact the vendor directly for a quote. Enterprise pricing plans are estimated to start at $395.

Contact Address

Contact Address

Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA
94304-1185
USA
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Contact Email

Contact Email

support@servicedeskplus.com
Pricing Page

Pricing Page

Learn more about HP Service Anywhere pricing Learn more about ManageEngine ServiceDesk pricing
Prominent Clients

Prominent Clients

Industrias Peñoles, INFOTEC, Injazat Hallmark, Lufthansa, GE, Intel, Airbus
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone
Ticket
Features

Features

HP Service Anywhere FEATURES

  • ITIL Service Desk
  • Big Data
  • Social IT Management
  • Agile Continuous Delivery
  • Easy to Use

ManageEngine ServiceDesk FEATURES

  • Flexible ticket management
  • Multiple channel support
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Service Level Agreements
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Multi language support coupled with smooth API integration
  • Effective incident and problem management
  • Modifiable help desk system
Languages

Languages

USA, UK, Canada, Germany, Japan USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Italy, Dutch
Phone Number

Phone Number

+1 800 633-3600 +1-800-443-6694
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and statistics that we provided in this analysis were collected from official company websites, marketing content available online, real-life experience from real clients as well as our personal everyday use of every software by a professional reviewer. We put a lot of effort to extensively test every solution, so we not only examine it ourselves, but we also match our observations with experiences of other members from the SaaS community.