What is better Hotjar or Service CRM? Getting the perfect CRM Software product is all about comparing various solutions and identifying the top application for your specific needs. Our exclusive algorythm provides you with a fast look at the general rating of Hotjar and Service CRM. For all round quality and performance, Hotjar scored 9.6, while Service CRM scored 8.0. On the other hand, for user satisfaction, Hotjar earned 98%, while Service CRM earned 99%.
Below it's also possible to check their functionalities, terms, plans, etc. to determine what software will be more appropriate for your company. An important element to evaluate is if the application can enable and disable permissions on various types of users to protect any sensitive business data.
In the event you have to quickly find the more reliable Conversion Rate Optimization Software according to our experts we recommend you examine the following products: SE Ranking, Moz Pro, Hotjar.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
You shouldn’t count on only a broad array of features and scalable pricing packages from a reliable CRM Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that if you have any questions about Hotjar or Service CRM, or you run into a problem, or perhaps you’ll want to ask for a certain revision or functionality beneficial to your team you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you can profit from personal training or at least an FAQ you can use.
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