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Compare Hotjar vs Grade.us

What is better Hotjar or Grade.us? Buying the most effective CRM Software for your company is crucial to growing your company’s effectiveness. In our platform, it's easy to evaluate a wide range of solutions to see which one is the right software for your needs. Here you can match Hotjar vs.

Grade.us and check their overall scores (9.6 vs. 8.5, respectively) and user satisfaction rating (98% vs. 100%, respectively). Additionally, you can browse the details of prices, conditions, plans, services, tools, and more, and decide which software offers more benefits for your business. In practice, go for the business software that allows you to add/remove features and price terms to complement your sales growth or lack of it.

We realize that not all businesses have enough time to examine dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Conversion Rate Optimization Software category are: Moz Pro, Hotjar, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-device support (desktop, smartphone, tablet)
  • User testing recruitment
  • Sites and organization settings
  • Feedback polls
  • Behavior logic
  • Tracking code
  • Visitor recordings
  • Visitor targeting
  • CSV or XLSX format for exported responses
  • Conversion funnels
  • Heatmaps and Recordings sharing
  • Sentiment monitoring
  • Customizable widgets
  • Form analysis
  • Support for over 40 languages
  • One script implementation
  • Billing
  • Site drop-offs view
  • One-on-one testing
  • Replay visitor sessions
  • Incident reports
  • Submission stats
  • Surveys
  • NPS (Net Promoter Score)
  • User actions view
  • User behavior visualization
  • Cross-device surveys
  • Time- or event-based questions
  • IPs blocking
  • Multiple question types
  • Recording filtering
  • Form and field engagement visualization
  • Survey editor
  • Heatmaps
  • Instant visual feedback

Pricing Info

Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:

Personal:

Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.

BASIC – $0

  • 2,000 page views per day data collection
  • Unlimited users
  • Limited reports
  • Store data for 365 days

PLUS – $29/month

  • 10,000 page views per day data collection
  • All features of the BASIC plan
  • 30-day money back guarantee

Business

Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:

  • Up to 20,000 pages views per day – $89/month
  • Up to 50,000 pages views per day – $189/month
  • Up to 120,000 page views per day – $289/month
  • Up to 400,000 page views per day – $589/month

Inclusions:

  • All features of Professional PLUS plan
  • No Hotjar branding
  • Advanced features access

Agency

Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.

Inclusions:

  • Central account with unlimited sites for clients
  • Volume pricing discount
  • Use own logo for Hotjar interface rebranding
  • Client users invitation for accessing and managing their data

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unbounce, Nintendo, Microsoft, Intuit, Autodesk

Integrations

Hotjar has seamless integrations with the following apps:

  • Hubspot
  • Segment
  • Omniconvert
  • Optimizely

Meanwhile, Hotjar works right out of the box with one script for the following platforms:

  • PrestaShop
  • Instapage
  • LightCMS
  • Squarespace
  • Unbounce
  • Drupal
  • Google Tag Manager
  • HubSpot
  • Shopify
  • Magento
  • Weebly
  • WordPress
  • Joomla

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Hotjar is an analysis and feedback platform for understanding user behavior on your site effectively and improving your user experience.

Company Email

Contact No.

Company's Address

Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-channel review funnel system
  • Manage multiple locations or clients
  • Use your own brand and domain(s)
  • Drive reviews on all local and industry review sites
  • Pre-empt negative reviews
  • Collect reviews on-location with compliant “kiosk mode”
  • Embed landing pages anywhere
  • Engage customers with coupons/offers
  • Automate email review campaigns
  • Automate SMS review campaigns
  • Drop-shipped “review invite” cards
  • Monitor all major and industry-specific review sites
  • Get new review alerts from around the Web
  • Stream latest and greatest reviews to your website and social media
  • Track campaign performance
  • Produce custom schedule or on-demand reports (PDF and interactive)
  • Client- or staff-facing account dashboard under your brand and domain
  • Access our API for integrations with your own site or dashboard
  • Use API-based plugins for Wordpress, Joomla and Drupal
  • Data analysis and insights via NLP, text analytics and more
  • Advanced competitive intelligence and reporting
  • Customized solutions to meet complex business cases

Pricing Info

Grade.us has three plans that cater to specific business sizes and requirements. Each plan also comes with a 14 day free trial offer. Contact them today for more enterprise pricing information.

Marketer – $90/month or $75/month if paid annually

  • Complete Review Management and Marketing solution
  • 1 user account and up to 3 profiles included for multiple campaigns, locations or clients
  • Drive reviews on all local and industry review sites
  • Pre-empt negative reviews
  • Collect reviews on-location with compliant “kiosk mode”
  • Embed landing pages anywhere
  • Engage customers with coupons/offers
  • Automate email review campaigns and text message review requests
  • Monitor major, minor and industry-specific review sites for new reviews
  • Auto-share positive reviews (including images) to social media profiles
  • White-label landing pages, widgets, forms and reports

Agency – starts at $200/month or $167/month if paid annually

  • All Professional features
  • Scalable and modular review management and marketing solution
  • Up to 10 seats included; each seat includes a profile and user account
  • Advanced tools and reporting for managing profiles at scale
  • Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating
  • Private-label widgets and plugins completely
  • Surface high- and low-performing clients or locations with account-level dashboard
  • Schedule white-labeled recurring reports to ship to clients/staff via Web, PDF and CSV
  • Respond directly to Facebook and Google reviews from one dashboard
  • API and Zapier Integrations
  • Optional white-labeled dashboard for clients to self-manage ($440 annual fee)

Partner – starts at $1500/month or $1250/mo if paid annually

  • All Angency features
  • Up to 100 seats included; each seat includes a profile and user account​
  • Access to advanced features like single sign-on (SSO) and white-labeled API
  • Add subusers under their own branding (i.e. agencies under agencies)
  • White-labeled dashboard for clients to self-manage
  • Data analysis and insights via NLP, text analytics and more
  • Advanced competitive intelligence and reporting
  • Customized solutions to meet complex business cases​

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Duct Tape Marketing, NJS Marketing, Titan Web Agency

Integrations

Grade.us integrates with the following business systems and applications:

  • WordPress
  • Joomla
  • Drupal
  • API Integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Grade.us is a powerful and effective review management platform that enables businesses to create a review funnel process that is easy and efficient.

Company Email

support@grade.us

Contact No.

Company's Address

55 Park Ave., Suite 35
Bloomfield, NJ 07003
USA

xSellco Feedback

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated feedback requests for all web channels
  • Multichannel feedback tool
  • Google Seller ratings for your search results
  • Full compliance with marketplaces’ feedback policies
  • Intelligent targeting of products that sell well
  • Blacklisting customers with negative feedback history
  • Sending feedback requests only to on-time deliveries
  • Integration with Xsellco Helpdesk
  • Intelligent timing of request delivery
  • Customized emails
  • SmartTags and personalized requests
  • A/B testing
  • Follow Up emails
  • Attachments
  • Rewards for returning customers
  • Measuring performance and reporting
  • Star Scores
  • Positive feedback ratings
  • Fast reactions to negative feedback

Pricing Info

xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MicksGarage, Suzuki, Shark, Lighting Supply Group

Integrations

xSellco Feedback integrates with the following business systems and applications:

  • Amazon
  • eBay
  • Trustpilot
  • Xsellco Helpdesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

xSellco is another member of the company's sales productivity suite, this one in charge of feedback solicitation for the right product at the right time.

Company Email

support@xsellco.com

Contact No.

Company's Address

280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA

You should pay attention to the fact that even though both Hotjar and Grade.us may provide a reliable range of features every software might be designed for a different company size. If you are comparing features you may want to focus on a company type they are meant for. Specific functionalities may scale up efficiently for large enterprises but if you run a small or medium business it’s usually better to refrain paying for complex features that you might never use.

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