What is better HoduCC or ALVAO? With various functionalities, pricing, conditions, and more to check, choosing the best Customer Support Software for your company is hard. But making use of our system, it is simple to match the characteristics of HoduCC and ALVAO as well as their general score, respectively as: 8.0 and 8.7 for overall score and 92% and 96% for user satisfaction.
You can also compare them feature by feature and find out which program is a more effective fit for your company. Keep in mind to get a demo first prior to subscribing to see how the program works in real scenarios.
In the event you have to quickly decide on the best Call Center Software according to our review team we suggest you check out these solutions: Freshdesk Contact Center, JustCall, Zendesk.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
It may not always be sufficient to just compare HoduCC and ALVAO against each other. Even though specific tools, pricing plans and customer experience are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every software. In many cases a less popular solution may turn out to be a good choice that was a winner of many industry awards such as our Experts’ Choice Award which proves that despite smaller market presence it’s a worthy contender to the services that dominate the market.
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