Compare Hitsteps vs. SupportDeskIf you’re getting a difficult time picking the right Customer Support Software product for your needs, we suggest that you compare the available software and see which tool offers more positive aspects. In particular, here you can review Hitsteps (overall score: 8.0; user rating: 100%) vs. SupportDesk (overall score: 7.4; user rating: 100%) for their overall performance. You can even see which one provides more features that you need or which has more flexible pricing plans for your current budget. Working with a clear table to compare their features will significantly increase the likelihood of finding the right product for your company. Take a closer look at other aspects of the software like if it’s easy to use, adaptability, scalability, and pricing options. Users who don't have much time or want a Business Intelligence Software advice from our team may want to try out these top choices for this year: Looker, ReportPlus, Sisense.
|Free | Monthly payment||Monthly payment|
A powerful real time visitor management and live chat service that allows you to monitor visitors stream and follow each visitors pageviews to know more about them.
SupportDesk provides organisations with a scalable ServiceDesk tool that streamlines support processes and manages the call lifecycle.
|Learn more about Hitsteps pricing||Learn more about SupportDesk pricing|
|Small Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|English, Germany, Spain, France||English|
Hitsteps integrates with the following business systems and applications:
SupportDesk supports integrations with the following business systems and applications.
|Market Twister, Zethus, Preferred Traffic||Newport City Council, Avenir Telecom, Concorde IT Group|
|List of Features|
List of Features
|Types of Support|
Types of Support
|127 Stockport Road, Marple Cheshire, England, SK6 6A|
|+44 (0) 161 427 8988|
Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:
Starter – $4.99/month
Basic – $9.99/month
Pro – $21.99/month
Ultimate – $49.99/month
SupportDesk by House on The Hill offers three pricing options for those who prefer an on-demand setup and another three product packages for users who opt for the On-Site structure.
Foundation – $30/month (On-Demand) / $770 (Onsite)
Ideal for small businesses in need of small scale customer service capabilities
Professional – $45/month (On-Demand) / $1,200 (Onsite)
ITSM process enabled servicedesk
All basic features plus:
Enterprise – $60/month (On-Demand) / $1,400 (Onsite)
Fully equipped service desk software package
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It may not always be enough to simply compare Hitsteps and SupportDesk against one another. Even though useful features, pricing and customer reviews are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards won by every solution. Frequently a less known service may turn out to be a good choice that was a winner of many SaaS awards such as our Experts’ Choice Award which shows that in spite of limited market presence it’s a significant rival to the software that rule the market.