What is better Hitsteps or Splashtop Remote Support? Finding the most effective Customer Support Software product is all about cross-checking various solutions and identifying the top software for your specific needs. Our exclusive process provides you with a brief look at the general rating of Hitsteps and Splashtop Remote Support. For all round quality and performance, Hitsteps scored 8.0, while Splashtop Remote Support scored 8.9. On the other hand, for user satisfaction, Hitsteps earned 100%, while Splashtop Remote Support earned 90%.
Below it's also possible to check their features, terms, plans, etc. to find out which software will be more appropriate for your situation. One critical element to assess is whether the app lets you to toggle on/off permissions on different types of users to limit the exposure of any critical business data.
We did our best to prepare reviews of all popular Business Intelligence Software services that you can find on the market, but among them these three deserved our special attention: Sisense, Looker, Sisense for Cloud Data Teams.
Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:
Hitsteps integrates with the following business systems and applications:
HTML
WordPress
Joomla
Drupal
Shopify
Prestashop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Market Twister, Zethus, Preferred Traffic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful real-time visitor management and live chat service that allows you to monitor visitors stream and follow each visitor’s pageviews to know more about them. It can determine visitors’ locations, operating systems, browsers, and devices used. With that information, engagement is more colorful, and lead generation a high possibility.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
The products compared on this page are merely a small part of our entire Customer Support Software category and you should take into account that there may be better options available. If you would like to make sure you make the wisest choice for your company we definitely suggest that you analyze more software first. You can also consider to consult our top 10 Customer Support Software list to see which services are in the current year the best ones and dominate the market.
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