Compare Helpshift vs. xSellco HelpdeskWith a wide range of functions, pricing, terms, and more to evaluate, determining the best Customer Support Software for your business is hard. But making use of our system, you can easily match the characteristics of Helpshift and xSellco Helpdesk together with their general SmartScore, respectively as: 8.9 and 8.8 for overall score and 79% and 100% for user satisfaction. You can also review them feature by feature and find out which application is a more suitable fit for your business. Don’t forget to get a demo first before getting a plan to get a firsthand experience how the solution works in real scenarios. Our experts made sure to prepare reviews of all popular Customer Support Software products available on the market, but among them these three deserved our special attention: Freshdesk, LiveAgent, Samanage.
|Monthly payment | Quote-based||Monthly payment | Annual Subscription|
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
| 369 Pine Street, Suite 208|
San Francisco, CA 94104
| 280 Madison Avenue, #912 - 9th Floor |
New York, NY 10016
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Turkish, Swedish||English|
Helpshift supports the following integrations:
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Microsoft, WordPress, VIACOMM||Shark, Suzuki, Lighting Supply Group, MicksGarage|
Helpshift offers four SMB and enterprise pricing plans, depending on the the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
Helpshift Pro Plan
Helpshift Growth Plan
Helpshift Enterprise Plan
xSellco Helpdesk offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-days trial, and examine its features in advance. Here are the details for all plans:
Starter Plan – $79/month (billed annually)
Small Plan – $229/month (billed annually)
Medium Plan – $399/month (billed annually)
Large Plan – $699/month (billed annually)
|Learn more about Helpshift pricing||Learn more about xSellco Helpdesk pricing|
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Please keep in mind that while both Helpshift and xSellco Helpdesk may have an outstanding array of features every solution might be designed for a different business size. If you are analyzing various solutions you should give some attention to a business size they are aimed at. Some elements might scale up effectively for huge enterprises but if you have a small or mid-sized business it’s frequently better to stay away from paying for complex functionalities that you might never have a chance to use.