Compare Helpshift vs. Convoso
When scouting for the ideal Customer Support Software for your company our recommendation is that you review the characteristics, rates, along with other essential data concerning the product and vendor. Here, you can examine the similarities and distinctions between Helpshift (overall score at 8.9 and user satisfaction at 79%) and Convoso (overall score at 8.3 and user satisfaction at 100%). It's also possible to check out their particulars elements, for example tools, plans, costs, terms, etc. Similarly, read the terms carefully for information on hidden costs, such as, setup cost, independent customer service, upgrade fees, cloud storage fees, and other similar charges. At this time, the most significant products in our Customer Support Software category are: Salesforce Essentials, Zendesk, Freshdesk.  |  | ||
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| Pricing Page | |||
Score | Our Score 8.9 | Our Score 8.3 | |
| Customer Experience | |||
Customer Experience | Customer Experience 79% | Customer Experience 100% | |
| Price | |||
Price | $225 | by quote | |
| Pricing Model | |||
Pricing Model | Monthly payment | Quote-based | Quote-based | |
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| General Description | ||||||||||||||
General Description | A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities. | Convoso is an all-in-one cloud hosted communications solution that makes contact centers more productive and enjoyable for everyone. | ||||||||||||
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| OS Supported | ||||||||||||||
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| Vendor's Address | ||||||||||||||
Vendor's Address | 369 Pine Street, Suite 208 San Francisco, CA 94104 USA | 0950 Warner Center Lane, Building A Woodland Hills, CA 91367 USA | ||||||||||||
| Available Features | ||||||||||||||
Available Features | Helpshift FEATURES
| Convoso FEATURES
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| Pricing Page | ||||||||||||||
Pricing Page | Learn more about Helpshift pricing | Learn more about Convoso pricing | ||||||||||||
| Support Types | ||||||||||||||
Support Types |
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Phone
Live Support
Ticket
Training| Customer Types | |||
Customer Types | Small Business | Large Enterprises | Medium Business | Freelancers | Small Business | Large Enterprises | Medium Business | |
| Email Address | |||
Email Address | info@convoso.com | ||
| Integrations | |||
Integrations | Helpshift supports the following integrations:
| Convoso’s open API provides powerful integration capabilities with any 3rd party CRM system | |
| Languages Supported | |||
Languages Supported | English, Dutch, Polish, Turkish, Swedish | English | |
| Cost Details | |||
Cost Details | Helpshift offers four SMB and enterprise pricing plans, depending on the the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization: Helpshift Pro Plan
Helpshift Growth Plan
Helpshift Enterprise Plan
Helpshift Custom
| Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance. | |
| Phone No. | |||
Phone No. | +1–888–983–2664 | (888) 456-5454 | |
| Prominent Customers | |||
Prominent Customers | Microsoft, WordPress, VIACOMM | Prime Lending, Iconic Partners, ScanDigital.com | |
| Compare Products | |||
Compare Products | |||
| Popular Alternatives | |||
Popular Alternatives | Product name Score | Product name Score | |
| QUICK LINKS | |||
QUICK LINKS | |||
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In the event you continue having doubts about which software will work best for your business it may be a sound idea to examine each service’s social metrics. These metrics are usually an indicator of how popular each service is and how extensive is its online presence.For instance, if you analyze Helpshift LinkedIn profile you’ll learn that they are followed by 3069 people. In case of Convoso the amount of followers on their LinkedIn page is 741.
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