Compare Tawk.to vs. HelpraceYou can use our scoring system to give you a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Helprace attained 8.0 points, while Tawk.to received 8.5 points. Meanwhile, for user satisfaction, Helprace scored 90%, while Tawk.to scored 88%. Specifics of their features, tools, supported platforms, customer support, and more are available below to help you get a more correct comparison. Keep in mind to get only the tools your business requires so as not to waste cash for features that are unnecessary. Those of you who are pressed for time or would like to get a Customer Support Software recommendation from our experts may want to try out these top choices for the current year: Freshdesk, Samanage, Zendesk.
|Free||Monthly payment | Annual Subscription|
Tawk.to is a unique and fun live chat support application.
Helprace is a cloud-based customer service service developed for businesses that are searching for a way to build a connection with their customers.
Tawk.to is a cloud-based, open API that is integrated with the following applications:
No information available.
|Learn more about Tawk.to pricing||Learn more about Helprace pricing|
Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.
Helprace provides two pricing plans and a free version of the service. Users have the option to subscribe to monthly or annual billing. A 30-day free trial is available for all plans.
Targeted: $10/agent/month (monthly) or $9/agent/month (yearly)
Targeted: $20/agent/month (monthly) or $18/agent/month (yearly)
|Types of Support|
Types of Support
|Mercedes-Benz, Hyundai, RACV||Boom Box, Life Launchr, Automation Machine|
|English||English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
| 8010 Woodland Center Blvd|
Tampa, FL, 33614
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Please keep in mind that even though both Helprace and Tawk.to may have an excellent range of features every software might be aimed at a different company size. If you are analyzing various solutions you may want to focus on a business size they are catering to. Some features may scale up effectively for huge enterprises but if you own a small or medium business it’s often better to refrain paying for complex functionalities that you may never use.