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Compare HelpOnClick vs. Corvisa Contact Center

Getting the best Help Desk Software for your organization is difficult with too much features, options, and offers to check. However, using our review platform will make it possible for you to streamline the selection process by showing all major apps in a single place. As an illustration, you can contrast HelpOnClick and Corvisa Contact Center for their functions and overall scores, namely, 8.4 and 7.0, respectively. Likewise, you can check which software has higher general user satisfaction rating: 100% (HelpOnClick) and 100% (Corvisa Contact Center) to learn which solution is the better option for your company. Don’t just buy the service with the lowest price, but the software that has the best value. Those of you who want to save some time or need a Customer Support Software suggestion from our experts may want to examine these top choices for this year: Zendesk, Salesforce Essentials, Freshdesk.
Product

HelpOnClick

VS

Corvisa Contact Center

VS

HelpOnClick screenshot Corvisa Contact Center screenshot
Pricing Details

Our Score

Our Score

8.4 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Pricing

Pricing

$19

by quote

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Quote-based
Full Review

Full Review

General Description

General Description

HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
Your complete communications suite. Contact center software & telephony solutions for every business.
Quick Links
Available Languages

Available Languages

English English
Supported Integrations

Supported Integrations

The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.

HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.

Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
Company's Address

Company's Address

HelpOnClick LLC, San Jose, CA, United States 1610 N. Second Street
Suite 101
Milwaukee, WI 53212
Prominent Customers

Prominent Customers

Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Business Size

Business Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Phone No.

Phone No.

+1 (408) 6002671 877.487.9256
Vendor Email

Vendor Email

support@helponclick.com sales@corvisacloud.com
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Windows
Mac
Customer Support

Customer Support

Phone Live Support
Ticket
Phone Live Support
Ticket
Pricing Details

Pricing Details

Learn more about HelpOnClick pricing Learn more about Corvisa Contact Center pricing
Features

Features

HelpOnClick FEATURES

  • Access from PC, Mac, smartphones, tablets, even SMS
  • Advanced built-in statistics, Google Analytics integration
  • Automated invitations
  • Chat between operators, transfer chat to another operator
  • Copy and paste HTML code. One time setup
  • Customizable pre-chat fields
  • Detailed real-time traffic monitoring
  • Facebook chat for business pages
  • Full multiple websites and multiple departments support
  • Integrations with major CMS, help desk, e-commerce, and CRM systems
  • Offline options: redirect, hide widget or leave a message
  • Real-time chat
  • Run multiple chats simultaneously
  • Searchable transcript history
  • See what visitors are typing before they submit
  • Sound alert whenever a visitor has entered to chat
  • Upload your own icon or choose one from default icons
  • Canned messages
  • Use real pictures of your operators
  • Virtual Assistant option

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment
Cost Details

Cost Details

HelpOnClick Live Chat Software offers a 14-day free trial and three billing cycles:

  • Monthly billing cycle: $19/month for one seat
  • Quarterly billing cycle: (-15%) $48.5/quarter for one seat
  • Annual billing cycle: (-40%): $136.8/year for one seat

Features

  • 5 websites
  • Customization
  • Virtual Agent
  • Unlimited chats
  • Unlimited invitation rules
  • Unlimited departments

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

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QUICK LINKS

QUICK LINKS

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Please note that while both HelpOnClick and Corvisa Contact Center may provide a top quality range of features every service may be designed for a different company size. If you are analyzing various solutions you may want to focus on a company size they are aimed at. Specific functionalities could scale up efficiently for large enterprises but if you have a small or medium company it’s often better to stay away from paying for customized functionalities that you might never use.